Gerber Collision & Glass - Pensacola/New Warringto

4.8 (80reviews)
96%
714 N. New Warrington Rd.,  Pensacola,  FL  32506

In operation 85 years.

Gerber Collision & Glass - Pensacola/New Warrington Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM

Reviews (80)

My Experience

My Experience

I am very happy with the repairs on my car and with the courteous manner of the staff.

Likely to Recommend

Repair Quality

Great and fast service and very courteous employees.

Customer Service

Very polite and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Great job doen quickly and affordably.

Customer Service

I was kept informed of the process throughout.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service and craftsmanship. Would be a 10 if they hadn’t taken 5 weeks. It is the insurance company’s fault. But I could have pushed State Farm to approve. We lost about 2 weeks awaiting adjuster approval

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service they did an outstanding job on my vehicle and they got the job done quickly!

Likely to Recommend

Repair Quality

Customer Service

Everything was outstanding

My Experience

Great staff who maintained clear and transparent communication from first contact. Work was timely, as expected and so far flawless. Whereas I do not wish to have a need for the use of future collision services but if a need presents Gerber Collision & Glass New Warrington Rd will be my first call.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great place to repair your car, they are simple and clear on your repairs

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would refer them to Repairs however request that I don’t know Gerber I know the place where it is located, all I know my car needs a diagnostic to determine what happened at this car auto motive repair shop and the car need a diagnostic and I need to see why so much gas and smell of gas in the car being lost so rapidly and a Diagnostic Test. I call the Insurance company and they want call me back. Now I need to reach out to State officials concerning this matters as well. I’m very concerned and disappointed about this situation.

Repair Quality

Not satisfied at all! The car drove and pulled toward the right then later toward the left. So much Gas is being burned. Never in the life of this car getting 4-6 miles per gallon . The front right frame never replaced from accident. Car is using excessive amount of Gas. The pad felt at the bottom of car and never replaced . The issue of the smell of oil burning or other issues are excessive. The rear light on left does not work. The car steering is not stable. The tire wheel frame is crooked as well.

Customer Service

Customer service is great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

These guys were fast, took my car in for a paint repair and was initially told 3-5 days, was called the 2nd day saying it was ready for pick up. Paint was flawless and everyone was professional. Would definitely recommend them for all paint and body work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Picked up car on Friday and told it was ready. When I got there, there was a large black mark on the bumper so it was sent to the back to fix it. I got in the car and had to send it to the back again because the backup camera was not working. I was told a part had not come in yet and to bring it back Monday. I called Monday and still no part. Today is Wednesday and still no part.

Customer Service

Returned Clean