Gerber Collision & Glass - Pensacola
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Pensacola offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Always top notch
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We have had several repairs done and they have all been done by Gerber. Every repair is done with complete excellence. Attention to detail is number 1! If you want a repair done right go to Gerber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kendra was amazing. She explained everything clearly and was supportive through the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kind ,friendly and fast. Did an excellent job
Customer Service - 5.0/5.0 -
Kind friendly and fast
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looked very good.
Customer Service - 5.0/5.0 -
Very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me informed about my car and the date I should be getting it. If not, they will let me know.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
I believe the paint looks good except where Jon said there was a ding in the metal. I really wish that had been repaired properly. I didn't pay as much as I did for that panel to not look brand new. I paid out of pocket so it isn't like there was something previously there that the insurance wouldn't cover, since Insurance was not involved. I am a little disappointed that there is now a dimple in my paint and it is not smooth
Customer Service - 5.0/5.0 -
I like the customer service. everyone is always very nice and my first use of them brought me back. Like I said, disappointed in the finished product
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, great communication and very professional service.
Customer Service - 5.0/5.0 -
Excellent communication when there was an issue with the parts
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kendra was very good at keeping me updated on my vehicle and getting it back to me in a timely manner. Jennifer offered to stay at work until I was able to pick it up.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. William was very helpful and got me what I needed to get me back on the road.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber is super amazing and always so kind to us. They have made my car look great, kept me informed and even go above and beyond when it’s not necessary. We won’t use anyone else!!! Will and Jennifer are also awesome! We greatly appreciate this company and the staff they have.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always super informative and kind.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
This is a very friendly and knowledgeable staff. They communicate very well and kept ne informed during the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire staff was very friendly and knowledgeable. They came be informed every step of the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work was amazing I love my car. Only issue was that I never received any updates. Until a few minutes after driving my car did I get a whole bunch of messages sent at the same time about all of the updates that I should have received received when I didn't have my car. Which caused me to get a call during work that I have about 1 hour and 30 minutes to pick up my car or else I would be charged for the rental. Have I known that I would get a call that day or received update I could have had a less stressful situation. But still the work on my car is great and looks brand new
Customer Service - 4.0/5.0 -
Everything was good I just didn't received any updates which kind of caused me to get out of work earlier had I known my car was almost done getting fixed I would have planned accordingly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was completed fast and well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was GREAT …they really make you feel like they care. Very professional and courteous
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would use again
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done very professionally. The repair was excellent. Everyone was helpful and prompt.