Gerber Collision & Glass - Pensacola/Pine Forest R

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys did a amazing job! My car looks brand new. Your staff was extremely helpful throughout the entire process.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber Collison is a great place to have your vehicle repaired. My Truck has that show room look. They kept me informed of the status of my vehicle each each week, the staff was very Friendly. Great job on my truck. Great place to have your vehicle repaired. Very happy 😊.

Likely to Recommend - 5.0/5.0 -

Outstanding work

Repair Quality - 5.0/5.0 -

Gerber Collison did an outstanding job on my vehicle, it looks like a showroom vehicle off the floor. They kept me informed about the status of the repair.

Customer Service - 5.0/5.0 -

The staff was very professional, very friendly and earnest about the repairs

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

James went out of his way to make our collision repair experience very professional. The entire team including Lisa and Misty were outstanding. The repair work on our SUV looked great. Gerber has an outstanding team that believes in providing exemplary customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service

Customer Service - 5.0/5.0 -

James, Lisa and Misty went out of their way to provide exemplary customer service

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 2.5/5.0 -

It took much longer than I would expect for just a simple bumper repair.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had an amazing experience with Gerber Collision & Glass! From start to finish, the entire team was fantastic, helpful, and professional. They got my car repaired in a very timely manner, and it honestly looks brand new again after being wrecked. The quality of the work exceeded my expectations. A special shout out to Misty at the front desk — she was incredibly kind, helpful, and professional throughout the whole process. She made everything so much easier and kept me informed every step of the way. Customer service like hers truly makes a difference! I highly recommend Gerber Collision & Glass to anyone needing repairs done right. Thank you all again for such a great experience!

My Experience - 5.0/5.0 -

Friendly and kept me informed on progress

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Working with the staff at Gerber has been a breeze! I was always welcomed with kindness and felt reassured that my car would be in good hands. I got my car back and it looks wonderful plus they cleaned the interior!!!

My Experience - 5.0/5.0 -

James was very helpful and extremely friendly I would recommend Gerber and James to anyone. Great service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

James theGM was very helpful and friendly, very knowledgeable, great person.

Customer Service - 5.0/5.0 -

Great service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Taking our vehicle for repair to Gerber quite possibly was the best experience we've ever had with a vehicle repair shop. From first contact to completed repairs the entire process was seamless. Excellent customer service, excellent craftsmanship.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I always come back for the best service here.

Repair Quality - 5.0/5.0 -

Repairs were perfect. Service was very friendly and helpful. They kept constant updates to keep us fully informed.

Customer Service - 5.0/5.0 -

Friendly and efficient. Pleasant experience!!

Likely to Recommend - 5.0/5.0 -

Anyone that needs work done on their car needs to go to them

Repair Quality - 5.0/5.0 -

They are very professional and their work is outstanding. I would recommend them to anyone.

Customer Service - 5.0/5.0 -

They are very professional and I would recommend them to anyone.

Returned Clean

My Experience - 5.0/5.0 -

Whenever I need my car fixed this is where I go. Everyone is always so nice and kind.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I have been using this business since 2010, when it was Pine Forest Automotive. Still great customer service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service and great body work and on time.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good quality work. Easy to work with.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Will tell others.