Gerber Collision & Glass - Pflugerville

4.8 (3,243reviews)
96%
1210 W Pecan St,  Pflugerville,  TX  78660

In operation 85 years, 6 years at this location.

Gerber Collision & Glass - Pflugerville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (3,243)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, brand-new results, and exceeding expectations. Communication stands out as a major strength, with customers appreciating regular text updates throughout the repair process. Timeliness is another highlight, as vehicles are often completed ahead of schedule, which customers find impressive. Additional touches like interior cleaning and rental car coordination are frequently mentioned as going above and beyond. A small number of customers noted areas for improvement, including incomplete repairs, delayed follow-ups on promised fixes, and occasional miscommunication around pickup timing.
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"I went to the Pflugerville TX location. My van was finished 2 days before the day they had quoted. When I picked it up the job looked great as expected ..." Read more
"Excellent work, ahead of schedule, and timely updates. Worked smoothly with insurance. This is the way ..." Read more
"... constant communication and updates regarding my vehicle. The repair time took shorter than expected!! I highly recommend Gerber Collision & Glass!!" Read more
"They called 45 minutes before closing on a Friday, leaving me with insufficient time to pick up my car before the weekend"
"Good job, but took too long to get truck"
"Communication was frequent and courteous. They kept me informed of their progress. They did excellent work. Were ..." Read more
"Excellent work, ahead of schedule, and timely updates. Worked smoothly with insurance. This is the way ..." Read more
"Communication was great, no unexpected costs, and the repairs were done quickly. Everyone we talked to was really friendly and helpful. ..." Read more
"Great communication throughout the whole process. Very satisfied with my repair."
"The rep became really defensive when I asked about the mechanical issue. He gave me bad information about the cause for my ..." Read more

My Experience

Unfortunately we have had to have a few vehicles repaired here, but the service is the BEST!! This is why we keep coming back. Everyone is so friendly and helpful, you get continual updates on the status of your repairs and they have always been ahead of the estimated completion date. Definitely will choose Gerber for future work if needed!

My Experience

Excelente servicio. Muy profesionales y mi vehículo quedó como nuevo. Súper recomendado.

My Experience

My car was done on time. They did an excellent job, you could not even tell that I had had an accident. They checked in my rental car, washed my car, walked me through it, asked me about a prior issue. They kept me informed during the whole repair process. I cannot say enough about how professional, informative, and wonderful they all were. From the front desk, to the estimator, to the quality of the repairs.

Likely to Recommend

I would recommend them every time!!! Thank you Gerber!

Repair Quality

Excellent. I am extremely pleased. You cannot even tell I had an accident.

Customer Service

I was kept updated on the progress of the parts ordering, receipt of parts and completion of the repairs.

Returned Clean

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Repair Quality

Excellent service and communication

Customer Service

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Repair Quality

Vehicle looks great

Customer Service

My Experience

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Returned Clean

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Repair Quality

Never had to deal with this situation getting in a car accident and having to ship my car from LA to Texas messed up and was able to get this done and she looks amazing yall did great!! Will be making sure to send everyone to yall thank you

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The bumper looks great! You can’t even tell there was a dent. I also love how friendly and helpful the staff are. My only complaint is that the trunk doesn’t close every time. It was one of the issues mentioned but I don’t know that they addressed it.

Customer Service

Very friendly and helpful staff

My Experience

Valerie was excellent from start to finish! She made my otherwise bad situation much more bearable! Thank you!

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My Experience

Excellent customer service, both the front desk and the tech. Keep up the good work.

Likely to Recommend

Recommend

Repair Quality

Customer Service

Great courteous staff and care

My Experience

I appreciate all the work, however my bumper was painted the wrong color so I had to leave it and it won’t be ready until tomorrow

Likely to Recommend

Keep up the good work

Repair Quality

So far so good

Customer Service

Very courteous

Returned Clean

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Repair Quality

Great staff and workmanship. It was quite easy to get the car repaired by them. Definitely recommend them.

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Returned Clean

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Repair Quality

Such great customer service! All of our questions were answered promptly and the repair process was practically seamless with the tracking app and insurance/rental integration. Our vehicle was completed ahead of schedule and the work to the collision area look as good as new. Thank again to the fabulous team at Gerber on Pecan!

Customer Service

My Experience

I am extremely satisfied with the repair experience. All the damage to my vehicle was repaired beautifully, and my car looks amazing and spotless. The quality of the work exceeded my expectations. The team was professional, courteous, and kept me well informed throughout the process. I truly appreciate their attention to detail and excellent service. I would highly recommend Gerber Collision & Glass.