Gerber Collision & Glass - Powell
Gerber Collision & Glass - Powell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Not only was it a very long process that required me to continually follow up and contact insurance but the car has about 1500 miles added to it per the paperwork and car mileage.
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber did a great job on repairs and communicating with me. They also stuck to the timeline they gave me.
Likely to Recommend - 5.0/5.0 -
Highly suggest.
Repair Quality - 5.0/5.0 -
Timely repair, looks great, excellent staff!
Customer Service - 5.0/5.0 -
Great staff and communication.
My Experience - 5.0/5.0 -
Great customer service, very friendly and organized.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
One area noted paint not fully covered
Customer Service - 3.5/5.0 -
Some miscommunication with Gerber receiving payment from insurance but not calling to schedule repair - I had to follow up. Otherwise customer service was great
Returned Clean
Likely to Recommend - 4.0/5.0 -
Repair time is longer than with some other repair shops I have used for personal cars
Repair Quality - 4.0/5.0 -
Nice customer service but the work time seemed long for the type of repair that was done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
I received my car back on 12/31/2025, and today (2/14/2026), just a little over a month later, my check engine light is on. If there was any internal damage, it should have been identified and communicated to me or properly repaired at that time. My insurance was processed, I made the required payments, and everything seemed to go smoothly — but clearly, the car was not fully repaired. I would like my vehicle to be completely fixed, both internally and externally. Please let me know how this will be addressed.
My Experience - 5.0/5.0 -
I still have language issues, and this was my first time getting into a car accident in the U.S. I was very anxious, but Gerber Collision & Glass handled everything with great kindness and repaired my car very carefully. Next time I need car repairs, I will definitely go back to Gerber Collision & Glass.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
Good service
Repair Quality - 5.0/5.0 -
Cant inspect much as it is a internal Left Front wheel control arm under the hood. It is performing good.
Customer Service - 5.0/5.0 -
So far so good
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always responded back when I had questions about the status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Great experience. Good communication, helpful and am happy with the results
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Gerber made this process so easy - great customer service and super communication throughout!
Customer Service - 5.0/5.0 -
Every team member I worked with was so helpful and made this process so much better than expected.