Gerber Collision & Glass - Redding/Caterpillar Rd

4.8 (609reviews)
96%
4361 Caterpillar Rd,  Redding,  CA  96003

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Redding / Caterpillar Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (609)

Likely to Recommend

Repair Quality

Awesome job . I’m so happy with this company. Michael Was amazing and also Crystal thank you

Customer Service

Returned Clean

Likely to Recommend

Highly likely to recommend, they do quality work and are very professional

Repair Quality

very pleased, very satisfied

Customer Service

Excellent work

Likely to Recommend

Awesome

Repair Quality

Awesome 👌

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

Would definitely bring a vehicle in to be fixed or restored.

Customer Service

All the staff was very friendly. There is a excellent work environment here.

Likely to Recommend

I will definitely recommend Gerber

Repair Quality

Great communication and service

Customer Service

Customer service was excellent

Returned Clean

My Experience

Gerber made us of our repair schedule throughout the repair of our vehicle.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The repairs done were good but, I didn’t like that they put something on my floor mats. Now there shiny and very slick. I now have to pay out of pocket to get my floor mats replaced. So they will look the way they did before I took my car in. Wish they would have asked if I wanted my car detailed. I would of had said no.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Zack and Michael were phenomenal, they kept us updated twice weekly, answering all questions efficiently, the ladies at the front desk were knowledgeable and handled paperwork with ease. A honest hometown team! Great customer service friendly and client centered! Thank you

Likely to Recommend

Very knowledgeable and client centered

Repair Quality

Thank you

Customer Service

Good communication from Michael, and Zack

Likely to Recommend

Repair Quality

Customer Service

They excelled with customer service making sure everything was the easiest and most convenient for me. Went above and beyond to make me satisfied. I would definitely recommend them to family member or friend.

Likely to Recommend

Repair Quality

Customer Service

The team faced many challenges and frustrations in serving us with our VW. However, they took ownership, and went above and beyond to do everything in their power to take good care of us and get us back on the road. They empathized with the extreme inconvenience of the situation, and have thus far proved to do the right thing, and I'm very thankful and appreciative of that.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Customer Service

Gerber was fantastic

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We went online and filled out the questionnaire, too, (to maybe win a gift certificate, cuz we’re so HAPPY with how great you took care of us!!! We told ALL our neighbors about your great service as they loved our car repairs!!! Thanks again Gerbers!! made our

Likely to Recommend

Merci!!

Repair Quality

More than a Ten! Its like we have been gifted a new car! We are grateful to Gerber Collision and Glass for great workmanships and wonderful personalized care to us!!! We will always recommend you to friends in need of this service! Thank each of you over there!!!! Gary Anderson & Patricia Ouellette~Anderson

Customer Service

Marvelous, over the top satisfied!!!

Returned Clean

Likely to Recommend

Repair Quality

Great job 👏

Customer Service

Micheal did a great job

Returned Clean

Likely to Recommend

Repair Quality

I don’t find anything wrong with their work and the repairs look perfect.

Customer Service

Great service! They made the entire process smooth and easy.

Likely to Recommend

I’ve already told everyone about my experience !!

Repair Quality

Customer Service

Loved everyone at the shop !! My car came back cleaner than it ever has been, inside and out !! Took it in on a Tuesday and picked it up in Friday !! They had the Tental company pick me up, and I got to leave my rental car at the shop on Friday !! If ever we need these services again, we will FOR SURE call Gerber !!! Nicest employees ever !!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service