Gerber Collision & Glass - Redding/Caterpillar Rd

4.8 (609reviews)
96%
4361 Caterpillar Rd,  Redding,  CA  96003

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Redding / Caterpillar Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (609)

Likely to Recommend

I would confidently recommend Gerber’s services to anyone in need of what they offer

Repair Quality

You would never know there was ever any damage to my bumper

Customer Service

I was so impressed that Gerber was able to put a brand new bumper on my car and perfectly match the color in such a short amount of time. The team was super efficient and friendly, and I knew I was in good hands. They all, Spring in particular, were very knowledgeable and thorough without over-explaining. Communication was top notch, and so was the service. I’m very grateful to have been assigned to Gerber for my car repairs and would highly recommend them to anyone in need of their services.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Customer Service

YES OUR CAR LOOKS LIKE IT WAS NEVER HIT....MIKE WHO HELPED US WAS VERY INFORMATIVE AND KEPT US UPDATED......AND THE LADIES UP FRONT ARE AMAZING TOO.....ONE THING THOUGH WHEN WEVPICKED UP OUR CAR IT HAD BEEN WASHED INSIDE AND OUT WHICH WAS VERY NICE....BUT THE DETAILER SPRAYED SOMETHING VERY OILY ON OUT EXPENSIVE FLOOR MATS WHICH MADE MY AND MY HUSBANDS FEET SLIP ALL OVER IT LIKE VERY GREASEY....IT WAS ON THE OVER SPRAY WAS ON OUR WINDOWS AND WE DID NOT NOTICE UNTIL I DROVE OFF....I COULD BARELY SEE TO DRIVE AND MY FEET WERE SLIPPING EVERYWGERE....I TURNED THE CAR AROUND AND SHOWED THE GIRLS UP FRONT...THIS WAS AROUND 415 PM....THEY TOOK THE CAR TO THE DETAILER IN BACK TO WASH THE MATS AND CLEAN THE WINDOWS...1/2 HOUR LATER THEY BROUGHT OUR CAR BACK AND THE MATTS WERE STILL VERY GREASEY...THE LADY TOOK OUT ALL THE MATS AND TOOK THEM BACK TO BE WASHED....I ASKED THATVTHEY WOULD USE SOAP THIS TIME AND PLEASE GET THE GREASE OFF....WE DONT KNOW WHAT THEY SPRAYED BUT WE ALSO NOTICED THAT THE OUTSIDE OF THE CAR HAD SPOTS OF OVER SPEAY OF SOMETHING GREASEY ON THE OUT SIDE OF THE CAR WHEN WE TOUCHED IT IT SMEARED ON THE PAINT.....IT WAS 530 BEFORE WE LEFT AND THE MATS ARE STILL A LITTLE GEASEY.....WE HAD TO TAKE OUR CAR TO A CAR WASH TO WASH THE GREASE OF THE OUT SIDEVOF OUR CAR.....THISCWAS VERY ANNOYING....OTHER THAN THIS EVERYTHING WAS WONDERFUL

Likely to Recommend

Repair Quality

Fast and efficient

Customer Service

Great service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Everything was done in the best possible way.

Repair Quality

Customer Service

They were quick and returned the vehicle in great shape inside and out.

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Returned Clean

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Repair Quality

Customer Service

Incredible people very professional warm and helpful. Would recommend to friends

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Returned Clean

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I will recommend my family and friends you guys do good work

Repair Quality

Very very good job. Thank you very much. Appreciate it.πŸ‘πŸΌ

Customer Service

πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸΌ

Returned Clean

Likely to Recommend

Repair Quality

Michael was easy to work with and is very knowledgeable , he also has very good follow up on the progress my truck... it was a pleasure doing business with you guys.. thank you

Customer Service

Michael was easy to work with and is very knowledgeable , he also has very good follow up on the progress my truck... it was a pleasure doing business with you guys.. thank you

Returned Clean

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Returned Clean

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Customer Service

Excellent work! I give you a 15 in my book!

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Repair Quality

Looks good but my hood’s too tight and the greet new headlight is shaking and the hood is not centered with the quarter panels.

Customer Service

The hood is not centered evenly and the head light on driver side shakes because of it. Drivers door squeaks every time you open it and that never happened before.

Returned Clean

My Experience

You guys are awesome in all ways. Spring is a joy to be around. Everyone was so professional. You kept in touch via text wonderfully. You got my truck done earlier than you projected and it looks perfect. And … you detailed my vehicle and gave it back to me in much better shape than I turned it in. THANK YOU. THANK YOU! I will recommend you to everyone!

Likely to Recommend

For sure

Repair Quality

No complaints only praise

Customer Service

Spring and the rest at desk were so friendly and knowledgeable.

Returned Clean

Likely to Recommend

The team was a great experience ,an the final finish of my car is what I was looking for ..Thank you Gerber collision

Repair Quality

Hi I had an excellent experience with the team of Gerber collision an glass..My car looks great .Thank you

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean