Gerber Collision & Glass - Redding/Caterpillar Rd
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Redding / Caterpillar Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Took a lot longer to fix than expected estimate was About 5400 dollars total bill was over 9000 quite a bit more than told ??? Way to much
Customer Service - 3.5/5.0 -
To much $$$$ for amount of work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous comments.
Repair Quality - 1.0/5.0 -
I dropped my truck off at the Crossroads shop shortly after my October 2025 collision, had to pick it up a day later because the paint couldn’t be guaranteed, no big deal but would have been nice to not waste the time. Took it to the Caterpillar shop under the understanding that the bedside would be replaced and parts installed would be OEM quality as originally discussed with Crossroads. Made an appointment for two weeks in advance, called ahead to ask about a key drop and got “who are you?”. Obviously the shop never made the appointment. Rescheduled for December 1. Got the truck back a week later (6 weeks after the collision), bedside not replaced and clearly still misaligned from the original body line, aftermarket bumper fits like junk. Discussed with the Caterpillar employees who stated Mercury would not cover the bedside or OEM bumper. This would have been nice to know. Escalated to Mercury who is indicating they are waiting for Gerber to respond with a resolution? I would still like my truck fixed properly or my deductible back. I would advise anyone who asks against going to Gerber for repairs.
Customer Service - 1.0/5.0 -
See previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Gerber took a personal interest in every phase of the repair.
Repair Quality - 5.0/5.0 -
Car came back as new after suffering both front and rear damage from a fwy collision. Staff was amazingly professional and accurate with frequent updates.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They went above and beyond they are the best!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very helpful! My car was beautifully repaired and returned to me spotless inside and out!
Customer Service - 5.0/5.0 -
Everyone was wounderful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
i have brought my car in 2 times after initial collision repair with concerns. The first time they couldnt hear the noise and told ne to bring it back when i can pin point where its coming from. the second time they added coolant to fix a heating issue. the next day the coolant is low again.i drive 1.5 hrs one one each time i drop off and pick up. i feel like my concerns are not being adequatley addressed.
Customer Service - 2.5/5.0 -
the front desk ladies are nice but my needs are not being met
Likely to Recommend - 5.0/5.0 -
I would take my car there and recommend them for the excellent work and service
Repair Quality - 5.0/5.0 -
Professional and very courteous! Outstanding job on my repairs…they go above and beyond!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superb job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If I do need a place I will definitely come to Gerber
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love this place my car comes out looking like nothing ever happened, the waiting room is clean and comfortable with good coffee and the staff is friendly sometimes I think I'd like to just go sit in there and visit ...
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job. Great crew. Fast, efficient, prompt communication. I appreciate everything. Thank you, Gerber Collision.
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0 -
Very likely to recommend them. In fact, we’ve already told three people the day we got home with car.
Repair Quality - 5.0/5.0 -
You guys were amazing and great communication.
Customer Service - 5.0/5.0 -
The employees went beyond answering our questions and polite and friendly