Gerber Collision & Glass - Redding/Crossroads Dr.

Likely to Recommend - 5.0/5.0 -

Very quick repairs, got frequent updates, spoke with multiple staff members that were always very friendly and really appreciated how clean the car was when we got it back!

Repair Quality - 5.0/5.0 -

So far car looks great, runs great and haven't seen any concerns.

Customer Service - 5.0/5.0 -

Always friendly staff and appreciated the frequent updates on the timeline.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Since I got the work done on my car I’ve already recommended it. If anyone I know has to get repairs I will 100% tell them about my amazing experience. Couldn’t be more grateful.

Repair Quality - 5.0/5.0 -

The repair was perfect. Looks exactly like the damage never happened. Beautiful work.

Customer Service - 5.0/5.0 -

I had the absolute most wonderful experience. Everyone was so kind and truly went above and beyond to help me. I’ve never had such a positive experience with a business before. I just couldn’t be more grateful. I recommend this place to everyone I speak to. Every staff member I came in contact with was like dealing with an old friend. Thanks so much for this experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Very good work. Done within a week.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very good communication!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

They made me very comfortable. Good customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Crystal was amazing to work with Polite knowledgeable and timely communication and the repairs and follow up on the repairs are 11 out of 10

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Krystal at Gerber when the extra mile for me. When I went to pick up my Cadillac, there was an additional problem. She immediately took care of it and even delivered the car to my residence. Great service.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Really good got my car back really fast

Customer Service - 4.5/5.0 -

Really good got my car back fast

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would recommend Gerber to friends and family for sure.

Repair Quality - 5.0/5.0 -

The work looks amazing! I am very satisfied with how it turned out.

Customer Service - 5.0/5.0 -

I am very satisfied with the process and would take my vehicle to Gerber again.

Returned Clean

My Experience - 5.0/5.0 -

Customer service was professional and enjoyable?built a relationship ,when it happens again, they’ll be my first choice

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service, very sincere friendliness, if I have another collision, I’ll definitely use Gerber, I will recommend Gerber for glass and auto repair

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Repair was very good and the paint matched perfectly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did excellent work and great service every time. This is not the first time my company has use them.

Customer Service - 5.0/5.0 -

My company is very satisfied with their work on my company vehicles

Returned Clean

My Experience - 5.0/5.0 -

You worked well with the insurance and rental car companies, parts were ordered and received quickly, the repair work was well done, communication about the status of the repair was excellent, and we appreciated the car detailing, and being able to turn the rental car in at the body shop.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This was such a job well done all around. The customer service was top notch from everyone I interacted with, and the work was above and beyond what I expected. My car was spotlessly cleaned on top of all the perfect work that was done replacing the bumper and taillight that was chipped. And the sensors recalibrated! Great work!!!

Likely to Recommend - 5.0/5.0 -

Anyone that tells me they need body work done I’m instantly going to recommend Gerber and tell them about my great experience with them.

Repair Quality - 5.0/5.0 -

Gerber went all out. Every person I interacted with was very friendly and seemed to care about my satisfaction. Customer service, timeliness, and the repair work were all above and beyond.

Customer Service - 5.0/5.0 -

Everyone there was very friendly and went out of their way to make sure I was happy. When the insurance company was late getting my rental car, Gerber offered to cover my rental for me.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Nice Job, I am happy !!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very good & professional service