Gerber Collision & Glass - Redding/Crossroads Dr.
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Redding/Crossroads Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT customer service and repair work—-would go back there in a split second!
Customer Service - 5.0/5.0 -
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Returned Clean
My Experience - 5.0/5.0 -
Amazing staff and super helpful!! Krystal guided me every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service and Communication about time lines and dealing with the insurance company were very much appreciated.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great. Fantastic service and the repair is beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome staff and the work was done well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great, no problems
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would give them a 12. The update I received and the kind explanations and friendliness was amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication. Efficient work. Very satisfied.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the mgr stepped up over a concern I had
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a relatively minor accident in my new Toyota Camry. My insurance recommended Gerber Collision and Glass, and I am glad I took my car there. From the moment I walked into the shop, their staff was professional. Lexi was my estimator he explained all the process it will take to get my car looking back to normal. Crystal kept me updated via text messages and phone calls. My car looks great! Thank you for all your work. You are amazing!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the employees were very professional, welcoming, and helpful. The front desk employee, Bri, was amazing. She was so kind and knowleadgable which assured me that my car would be taken care of!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this place of business to others as all aspects of the service was great.
Repair Quality - 5.0/5.0 -
I was very satisfied and my expectations were met!
Customer Service - 5.0/5.0 -
The customer service was excellent. Everyone I spoke with was very professional/polite and if like to acknowledge the front desk employee (Bri) who seemed to have a lot of knowledge. She was very helpful with all of my questions and concerns as she demonstrated a strong work ethic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have and will continue to do so as long as I receive that kind of service every time wow I’m just blown away to be honest.
Repair Quality - 5.0/5.0 -
Love this place. As much as I hate to need them when I do, I won’t go anywhere else.
Customer Service - 5.0/5.0 -
When we picked up the car, I pulled over to speak to my wife and Crystal was actually leaving the same time I was and she pulled over behind us to make sure everything was OK. They go way above. I love the business practice here and the customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We’re very happy with your service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended Gerber to a friend.
Repair Quality - 5.0/5.0 -
I am completely satisfied with the repair process and the repair itself.
Customer Service - 5.0/5.0 -
I was treated as a valued client, not just a customer. Lex and the team kept me updated. They were courteous.
Returned Clean
My Experience - 5.0/5.0 -
I wanted a fully restored truck and that’s what I got really happy with the communication every step of the way. Crystal and Lex are real professionals
Likely to Recommend - 5.0/5.0 -
My truck is a driving endorsement of their great work
Repair Quality - 5.0/5.0 -
I brought in a mess of a truck and all the folks at Gerber made it look like new
Customer Service - 5.0/5.0 -
Lex and Crystal always kept me in the loop