Gerber Collision & Glass - Reisterstown

4.8 (2,565reviews)

96%

(410) 517-6000

607 Main St, Reisterstown, MD 21136

96%

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607 Main St
Reisterstown, MD 21136

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About Gerber Collision & Glass - Reisterstown

See Photos

607 Main St
Reisterstown, MD 21136

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Reisterstown offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (2,565)

Sort By:
Newest
Rating

2,194 Customers Rated

5 Stars

71.5% Complete

(1834)
4 Stars

8.4% Complete

(216)
3 Stars

2.1% Complete

(54)
2 Stars

1.4% Complete

(36)
1 Star

0.5% Complete

(13)
< 1 Star

1.6% Complete

(41)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for proactive and clear communication, including regular text and phone updates throughout the repair process. Timeliness was a standout strength, as numerous customers highlighted that their vehicles were completed ahead of the promised date. Staff professionalism, friendliness, and knowledgeability were frequently celebrated. A few customers noted isolated concerns around miscommunication on completion dates, delays due to parts availability, and occasional quality touch-ups needed post-pickup, as mentioned directly in their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"The repair quality was excellent. The rear bumper, taillight, and damaged body panels were repaired ..." Read more

"Gerber completed repairs with high quality and way before originally promised date."

"Outstanding customer service, and the best work I've seen. Excellent."

"The car is back to perfect. Looks as good as it did the day I bought it. Absolutely satisfied with ..." Read more

"Staff was very professional and they communicated with me throughout the entire process with frequent ..." Read more

"... hitch. I am grateful and satisfied with the work and excited that I got my car back a week ahead of schedule. Thank you…job well done!" Read more

"... began work expeditiously. Did excellent work and completed the job earlier than expected." Read more

"It was ready early!"

"My car was at the shop more than a month, after three weeks they said they had the wrong parts I ..." Read more

"Communication was amazing and very quick turnaround from drop off. everything went smoothly and the car ..." Read more

"... needed to take place during the repair of my vehicle. Staff kept me updated about the repairs necessary to get my vehicle back on the road." Read more

"... you cant even tell there was an accident. However, the communication was very disappointing. The estimator and receptionist were never on the same ..." Read more

"Thank you for working with my wife and I on her vehicle. We appreciate the amazing communication ..." Read more

"... team at Gerber Collision made my car look brand new, kept me updated daily on progress, and handled the insurance smoothly. Highly recommend their friendly, ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The repair quality was excellent. The rear bumper, taillight, and damaged body panels were repaired ..." Read more

"Gerber completed repairs with high quality and way before originally promised date."

"Outstanding customer service, and the best work I've seen. Excellent."

"The car is back to perfect. Looks as good as it did the day I bought it. Absolutely satisfied with ..." Read more

"Staff was very professional and they communicated with me throughout the entire process with frequent ..." Read more

"... hitch. I am grateful and satisfied with the work and excited that I got my car back a week ahead of schedule. Thank you…job well done!" Read more

"... began work expeditiously. Did excellent work and completed the job earlier than expected." Read more

"It was ready early!"

"My car was at the shop more than a month, after three weeks they said they had the wrong parts I ..." Read more

"Communication was amazing and very quick turnaround from drop off. everything went smoothly and the car ..." Read more

"... needed to take place during the repair of my vehicle. Staff kept me updated about the repairs necessary to get my vehicle back on the road." Read more

"... you cant even tell there was an accident. However, the communication was very disappointing. The estimator and receptionist were never on the same ..." Read more

"Thank you for working with my wife and I on her vehicle. We appreciate the amazing communication ..." Read more

"... team at Gerber Collision made my car look brand new, kept me updated daily on progress, and handled the insurance smoothly. Highly recommend their friendly, ..." Read more

Hyacinth (Toyota owner) reviewed 9/2/26

Great and timely job, kept me informed on the progress, no stress.

Taylor (Toyota owner) reviewed 8/31/26

Andrew was very communicative and pleasant to work with

Danielle (Toyota owner) reviewed 8/31/26

I took my car into Gerber on Wednesday morning and it was finished by Thursday night. Everyone was super friendly and attentive. The communication was fantastic!

Everyone was super friendly and the service was fast.

Thomas (BMW owner) reviewed 8/31/26

My service technician was the consummate professional and a gentleman. He kept me informed of the status of the repair. Great job.

The finished repair was just great.

The service tech was highly competent and a gentleman. Gerber made me aware of hidden damage to the trunk door and kept me informed about the progress of the repair.

Michele (Toyota owner) reviewed 8/31/26

My last name is Kehs not . Very satisfied

Everything was absolutely smooth to dropping vehicle off to picking it up.

Very satisfied customer. Everything was smooth from start to finish.

Letroi (Toyota owner) reviewed 8/31/26

Ashley was awesome from start to finish in the entire process. Thank you

Morris (Lexus owner) reviewed 8/28/26

Andrew was very helpful. He took the time to patiently explain things. I love the way the car was washed before I picked it up. We definitely recommend and will use your services in the future.

Julia (Honda owner) reviewed 8/28/26

Jerry (Toyota owner) reviewed 8/28/26

Everyone at Gerber was most pleasant.

Hope (Jeep owner) reviewed 8/28/26

Everyone was extremely professional and did a fantastic job from the staff to the mechanics.I was happily surprised with how fast everything was done.

Everything was done smoothly and swiftly. Everyone was helpful and professional. I was very pleased at how everything was handled. Highly recommend.

Marina (Toyota owner) reviewed 8/27/26

Nakia (Chevrolet owner) reviewed 8/27/26

Edwina (Lexus owner) reviewed 8/26/26

When drive steer feels stiff some noise under the car and driving seems like the car at is been pull on the right side of the carThe car lights all went off on the time of accident the trunk was open and all the light went off in the car. The trunk now cannot open and I don’t think any work was done on it when I try to open it today. Not impressed with work done on my car this time.

Lindsay (Chevrolet owner) reviewed 8/25/26

Amazing communication and customer service. Quick and friendly service. Can’t recommend enough.

Dennis (Chevrolet owner) reviewed 8/24/26

Everyone very friendly and kept in communication of everything involving my vehicle and the progress. Would highly recommend.

I am a very satisfied customer that is pleased with the repairs that were done. There is no doubt that I would highly recommend this shop to others.

Spectacular work!

Staff was so friendly and communicated well in every step of the process.

Michele (Hyundai owner) reviewed 8/24/26

Paul (Mazda owner) reviewed 8/24/26

Kahlil (Mercedes-Benz owner) reviewed 8/22/26

Yes, everyone was very professional courteous and respectful. The supervisor who followed the progress of our car, Ashley, did an excellent job. The work was done promptly, and we were informed as the work progressed.

Melvin (Toyota owner) reviewed 8/21/26

Highly recommended for my friends I think it's a good place to keep a vehicle in

Very good job this time, I see everything as I like it.

Very attentive in calls and in person perfect everything

Teresa (Kia owner) reviewed 8/17/26

Excellent staff

Goes beyond the call of duty

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You should always ask your auto body shop if they offer a warranty on their repairs.

Gerber Collision & Glass - Reisterstown

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Reisterstown

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,565)

2,194 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?