Gerber Collision & Glass - Richmond (Ky)
In operation 85 years.
Gerber Collision & Glass - Richmond offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repair on our vehicle looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was highly satisfied with the repairs on my vehicle. It looked brand new when they were finished. Also kept me informed throughout the whole process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No repair done...car was totaled but everyone was very nice and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Quick estimate, smooth service process, timely completion, excellent workmanship, fair price.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Scotty was great to work with. He kept me updated through the entire process and answered all the questions I had (which was a lot). Super nice team as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scotty was great. He answered all of my questions (which was a lot) and was great working with me and my work schedule for repair. Super nice crew as well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As a former Toyota Quality Engineer, retired now, I thoroughly inspected the recent paint job on my 2017 Tacoma. Looking for defects, I found none. Good job. Also, I appreciate the status updates. Barry Shearer
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I would share my experience and allow them to determine for themselves.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
I don’t recall a time where I was told I would get a call back and received a call back. All interactions were courteous and the team was all nice and professional.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Satisfied with the work but the time frame was a bit long they did a good job matching paint thanks new guy painter you did awesome. Thanks Zack also
Customer Service - 4.5/5.0 -
Zack was awesome on keeping me informed on progress
Returned Clean
My Experience - 5.0/5.0 -
Scotty was amazing to work with ! And I loved the updates from Gerber via text, so I always knew what was going on. Great Experience, I will definitely be recommending Gerber !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks beautiful ! Flawless Work & Scotty was awesome to work with.
Customer Service - 5.0/5.0 -
Awesome Customer Service and Communication, beginning to end .
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and honest rates
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Best repair shop I have worked with. Staff was super helpful and very friendly!
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 5.0/5.0 -
Great customer service. Great repair work. Super simple process overall!
My Experience - 5.0/5.0 -
The entire process was easier than expected. We were well informed on changes and delays and all our questions were answered. Scotty and his team were great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We were kept informed of the repair process as well as any delays that occurred