Gerber Collision & Glass - Richmond (Ky)

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

They did a great job repairing our car. Only complain, which is minor, is when the date is changed for completion the message would explain why.

Likely to Recommend - 5.0/5.0 -

Definitely recommend

Repair Quality - 5.0/5.0 -

Customer care was excellent. Went above and beyond expectations. Work is good and was timely.

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service was quick and done very well.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yes I would recommend to anyone needing vehicle repairs

Repair Quality - 5.0/5.0 -

The installation of my side skirts and 1LE badges made my 2019 Camaro SS 1LE look very fast and a excellent look for summer.

Customer Service - 5.0/5.0 -

Josh was very attentive to what I wanted.

Returned Clean

My Experience - 5.0/5.0 -

Thank you for working so hard to finish my car in time for me to be able to travel out of town on my scheduled trip.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Very professional

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did not make me feel like an inconvenience. They were very patient and professional.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing people.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

No driver assist sensors or radar assist is working.

Likely to Recommend - 1.5/5.0

Repair Quality - 1.5/5.0 -

My car was not fixed

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job, and were great about updates.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I picked up the van to find that someone had been climbing into the back seat while it was there just for a bumper repair. Someone had knocked the back seat off its rails while leaving scratches on the interior.

Likely to Recommend - 2.5/5.0 -

I do think they the people that work up front are great, but i cant trust the people that do the repair. Considering all the alerts I was getting on my phone at 10 pm that people were getting in my van. Then to discover that my back seat was knocked off it rails with scratches on the interior. All i needed was a front bumper.

Repair Quality - 0.5/5.0 -

when i picked up my van i had discovered that someone that worked that had knocked off the backseat off the rails and left scratch marks on the interior. i kept getting notified that my back doors kept opening at night, every night. It went in for just a front bumper repair.

Customer Service - 1.0/5.0 -

when i picked up my van i had discovered that someone that worked that had knocked off the backseat off the rails and left scratch marks on the interior. i kept getting notified that my back doors kept opening at night, every night. It went in for just a front bumper repair.

Returned Clean

My Experience - 5.0/5.0 -

Team was great! Loved the communication about the status of my repair and very pleased that they even cleaned the car for me! Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean