Gerber Collision & Glass - River Falls
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - River Falls offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice to work with. Went above and beyond for our vehicle. Very informative and returns calls in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very competitively priced service compared to auto dealer shop.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andy drove me home and picked me up. Good work. Came in under estimate!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service. Above and beyond expectations.
Returned Clean
Likely to Recommend - 4.0/5.0 -
With the warning of may be delays
Repair Quality - 4.0/5.0 -
Due to back log added during merger by Gerber my car sat for 2 weeks before it was even started. 2 weeks of rental car charged to insurance company could be fraudulent. This through no fault of previous named business named Hove . Quality of work done was excellent, service was excellent. Gerber administration needs improvement.
Customer Service - 4.0/5.0 -
Again delay caused by overbooking due to gerber
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The only issue I had was the delays in the service. I believe bring more realistic upfront would have saved the irritation. Service from staff and the quality of work were wonderful.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated it being cleaned, inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Great communication and updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber was very polite and service oriented, even when I changed what I wanted from the original plan. They finished the work within the estimated time and communicated clearly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and personal service. Very reasonable prices for the service and the workmanship was beyond professional. For any future auto body work, Gerber Collision will be our choice. Rolfe H.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I will see what my car looks like when it's done
Repair Quality - 3.5/5.0 -
The work that was done was perfect, however they had my car for two weeks and only did half of the work. Now I have to bring it back on the 19th and leave it for another week. It's not that much of an inconvenience but I love my car. The communication could have been better
Customer Service - 3.5/5.0 -
Again the communication could have been a little better
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were able to get me in right away in the morning and they did a job well done. It would've cost an arm and a leg but he came up with a simple solution:)
Customer Service - 5.0/5.0 -
Customer service was sweet, she offered me drinks while I was waiting
Returned Clean
My Experience - 5.0/5.0 -
Great job, as usual!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great as usual.