Gerber Collision & Glass - Roanoke

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

thanks

Customer Service - 5.0/5.0 -

thanks

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was kind, professional and knowledgeable. My car was returned faster than estimated and you can’t tell any work was done, it is perfect

Likely to Recommend - 5.0/5.0 -

If anyone needs collision work, I’ll send them your way.

Repair Quality - 5.0/5.0 -

I can’t see where anything was corrected

Customer Service - 5.0/5.0 -

Excellent service, everyone was very helpful. The only thing I wish were different is if they don’t answer call, it goes to voicemail which isn’t returned until the next day

Returned Clean

My Experience - 5.0/5.0 -

I would definitely recommend your services. I appreciate how you cleaned my vehicle. Everything looked so nice! Your work was excellent. Thanks again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was very pleased with the professional treatment and service received at gerber.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and knowledgeable

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Poor communication, lack of organization, and absolutely no response of assigned contact.

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 3.5/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Working with these folks was very easy. They were kind, professional and completed my work when they projected.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You guys always do such beautiful work and have restored my car to perfection and in a timely manner! Thank you all so very much. This Veteran is very appreciative!!♡

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I appreciate the wonderful work and timeliness of the repairs. Thank you so much! I would recommend your company to anyone who needs it.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very happy with our experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber was professional did a great job even vacuum it out and also look like they wiped down my seats and door jams I would and will ask to bring my car there again when I need body work done Thanks to all that had a hand in the work done on my Nissan Rouge 2014 Job well done.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Same great service as when it was Cave Spring Auto Body.

My Experience - 5.0/5.0 -

Everyone was great. The work was very well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were great. Everything looks good.

Customer Service - 5.0/5.0

Likely to Recommend - 1.0/5.0

Repair Quality - 1.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service was excellent and, importantly, completed ahead of the estimated timeline

Customer Service - 5.0/5.0