Gerber Collision & Glass - Salem/4th Street
In operation 85 years.
Gerber Collision & Glass - Salem/4th Street offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jay was awesome!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looked like new when I picked it up!
My Experience - 5.0/5.0 -
The work they performed on the vehicle, which the backend was heavily damaged, mixed the car look like it’s brand new. You can’t even tell that anything even happened to the vehicle. They also accomplished the work several weeks in advance, had great customer service, and were very attentive to our needs. Best in the area.
My Experience - 5.0/5.0 -
I was not sure what to expect at the beginning of the process, but my experience with Gerber in Salem EXCEEDED any expectations that I would have had! was phenomenal at guiding me through the process and the repair is flawless! Thank you very much!
Likely to Recommend - 5.0/5.0 -
In my opinion, and I have already recommended Gerber, THIS is the place to go for ANY kind of body repair!
Repair Quality - 5.0/5.0 -
The entire experience was flawless, from the minute that I arrived to drop the car off, until I picked the car up. When I looked at the problem area, it was like scratches never happened! Thank you, Gerber!
Customer Service - 5.0/5.0 -
was AMAZING! She was SO knowledgeable and helpful.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Terrible
Customer Service - 0.5/5.0 -
The lack of communication was unreal
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best experience I have ever had with an auto repair facility.
Customer Service - 5.0/5.0 -
Absolutely no complaints.
Returned Clean
My Experience - 5.0/5.0 -
My car looks like new. I was so distressed after the wreck I never thought my car would look like new again! Thank you for your professional skill in getting my car back to me in such a perfect condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Read the other comments I made
Repair Quality - 1.5/5.0 -
I got to say once you see a mistake in a paint job you will always see it. There was a spot on each side of the rear areas of my car where the bumper meets the back quarter panels that was messed up. Also I wasn't happy with the way I picked up my car. The receptionist simply returned my keys and a little car fold out with my receipt and sent me on my way. No walk around inspection with me to get my approval.
Customer Service - 1.5/5.0 -
Until I picked my car up it was great. When I picked my car up someone should have done a inspection with me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got consistent updates of the process and they got my vehicle repaired faster than I would have thought possible! You can’t even tell where it was hit.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car rear bumper looks great and thanks for the car wash. My only complaint is with the girl at the front desk.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
The girl at the front desk needs some better interaction skills
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The repair looks perfect. Just wish it didn’t take so long
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick- and efficient
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Too many text messages, no response from text messages I sent, replaced emblems left in the bed of the truck
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Took longer then told