Gerber Collision & Glass - Rochester/Lyell Ave.

My Experience - 5.0/5.0 -

I am Absolutely, positively thrilled with the service and the professionalism of the staff. Dominic was great. He kept me informed as to the progress of the repairs to my vehicle every step of the way. When I picked up the car, it had been cleaned in and put…it was spotless ….vacuumed , armor all tires, windows cleaned. It looks like it did when I drove it off the show room floor. I will not hesitate to recommend Gerber. Thank you from the bottom of my heart. Kimberley SPINOSA (correct spelling…insurance company got it wrong).

Likely to Recommend - 5.0/5.0 -

I’ve already told family and friends that if they ever need body repair, that should be their #1 go to.

Repair Quality - 5.0/5.0 -

I would give them a 100. I was extremely impressed and satisfied. My car looked like it did when I drove it off the showroom floor. Dominic kept me informed every step of the way. He was great to work with. When I went to pick up the car, it was spotless inside and out. They vacuumed, polished and armor alled the tires. I am beyond pleased.

Customer Service - 5.0/5.0 -

Dominic was amazing. The receptionist was also so nice.

Returned Clean

My Experience - 5.0/5.0 -

Very excellent work they surprise me every time

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied. Friendly and professional service. My truck looks amazing. I will continue to recommend Gerber to my friends and family.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional, alert to details. The team leader Dominick kept me well informed of the work and when the car would be ready. Excellent interaction, I would recommend Gerber Collision to others due to the superb care and treatment from everyone on the team and in support services. THANK YOU.

Likely to Recommend - 5.0/5.0 -

I received excellent service and was treated in a professional and personal manner.

Repair Quality - 5.0/5.0 -

I received great service, it was a very upsetting , severe vandalism. Domenick Watson took his time, answered all my questions and kept me updated on timely manner as well as cleaning the out side of car. I would recommend Gerber Collision to others for the wonderful professional, yet personal, care of my car.

Customer Service - 5.0/5.0 -

I was informed in timely manner of the repair status and estimate of when work would be done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did it a great job?

Customer Service - 5.0/5.0 -

They did a great job and I am completely satisfied

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks to everyone who was involved in the repair of my vehicle. Could not have asked for a better team of people. You all were great. Keep up the good work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work

Customer Service - 5.0/5.0 -

Great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The process was really quick and easy and everyone was really courteous.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service was excellent and professionally done.The staff was wonderful.

Customer Service - 5.0/5.0 -

Excellent customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was so nice and kept me updated on all the repairs and what was happening.

Customer Service - 5.0/5.0 -

Absolutely loved everyone I meet. Everyone was so nice

Likely to Recommend - 5.0/5.0 -

I would come back to Gerber collusion and recommend to friends and family

Repair Quality - 5.0/5.0 -

Great experience with Gerber collusion

Customer Service - 5.0/5.0 -

The team at Gerber collusion made my experience great from the communication they had with me to the work they did to my vehicle.

Likely to Recommend - 5.0/5.0 -

A 10 plus

Repair Quality - 5.0/5.0 -

I rate them a 10plus... Fast , professional and on time ... just impressed by your service to fixing my truck to the rental personnel picking up . The whole experience was wonderful.

Customer Service - 5.0/5.0 -

Very satisfied

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Extremely likely to recommend

Repair Quality - 5.0/5.0 -

They did an awesome job with the estimate and repairs. The vehicle is good as new. I will 100% use them in the future

Customer Service - 5.0/5.0 -

Everyone was super knowledgeable and friendly

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Found them through Allstate recommendations. Would use them again.

Repair Quality - 5.0/5.0 -

Fast service. Consistent customer service. Car looks like new.

Customer Service - 5.0/5.0 -

Fast service. Consistent customer service. Car looks like new.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0