Gerber Collision & Glass - Rochester/Lyell Ave.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Some Items were not replaced according to the repair order and the spare was missing loose.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I am very satisfied with the service I received and will be using their services again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
THE WORK THEY DID WAS GOOD THE WORK OVERLOOKED WAS TOO MUCH
Repair Quality - 0.5/5.0 -
TOO MUCH WORK WAS OVERLOOKED
Customer Service - 1.0/5.0 -
CAR WAS FILTHY BURN HOLES STILL IN CAR A SCRAP TIRE LEFT IN THE TRUCK AND THATS JUST A FEW THINGS
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Paint work appears to be top notch, however cleanup after wards leaves a lot to be desired. Engine compartment and door jams were coated with sanding dust. Paint has some swirl marks.
Customer Service - 5.0/5.0 -
Management staff was very competent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The paint looks amazing!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Look brand new back to normal even did a few extra things cleaning my interior for which was much appreciated excellent job
Customer Service - 4.5/5.0 -
Don’t kno the exact name of the employees but my first handler was Ok didn’t really help as much seem like if I didn’t call she wouldn’t but second lady was awesome both were professional but the second was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice people to work with, had it done on time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Satisfied minus the mess and a piece not being put back on the seat it was laying on the floor too.
Customer Service - 4.5/5.0 -
The customer service was good but there was a mess left in the back seat from the repair, staples all over carpet.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was charged 450.00 more than my quote. No phone call little to no explanation as to why. I have a fleet of 92 ford trucks and won’t be coming back.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Would not hesitate to send family and friends
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very nice people they explain all you need to know
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I would have preferred not to have the risk if moving the vehicle to another shop location, but there were no issues and they got it done faster than expected.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Was told that the scratch front of car would be buff out and they weren’t still have scratches over front of car