Gerber Collision & Glass - Rochester/Lyell Ave.
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
Have to take care back car having problems. And my paint on front bumper a little off
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a very good experience and the staff was very good at communicating with me in the steps to getting my vehicle all the way to the finish
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It took a very long time to have my vehicle repaired. Other then that they were excellent and friendly.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0 -
Only if the hood is repaired will I recommend
Repair Quality - 2.5/5.0 -
The hood is not right. It’s not level. On the drivers side; there is a gap that I can put my whole hand in and on the passenger side there is no gap. I want this fixed
Customer Service - 4.5/5.0 -
Customer service was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car color is awesome. However there was some marks that needed attention on the right side lower panel. Also the dash was saying malfunction and hazard check manual. I guess it needs to be reset. So I'm taking the car back on 3/10/2020 so they can make that adjustment. Otherwise the service personnel was awesome. Lisa the receptionist was awesome and Chris who took care of me was extrodinary. Very pleasant and friendly. I would recommend this collision shop to every one.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done very quickly and done good
Customer Service - 5.0/5.0 -
The work was done very quickly and done good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Passenger side wheel needs to be redone (resurfacing job cracked already). Will be contacting the shop
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very helpful and kept me updated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job and I’m very satisfied with their work.
Likely to Recommend - 5.0/5.0 -
Will be bringing my wife's Highlander in for some paint work in near future.
Repair Quality - 5.0/5.0 -
Very satisfied with the overall experience with Gerber
Customer Service - 5.0/5.0 -
Chris was fantastic to deal with. Very optimistic and really eased my concerns about the repair. Obviously knew what was required to make a proper repair and communicated those requirements to me to make my decisions. Everyone I dealt with was professional, courteous and knowledgable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks awesome. They took such great care of me through the process of making the claim and getting everything done .
Customer Service - 5.0/5.0 -
Kyle was so much help to me. I appreciate everything he did to help me get my car fixed properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kyle was very professional. He took the time to explain all aspects of the repair process. Hopefully I will not need a repair anytime soon... But I will definitely bring my vehicle and tell all that I know to go and see Kyle if they need a repair!