Gerber Collision & Glass - Rochester/Monroe Ave.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
My hood is harder to close for some odd reason. It takes more force and we’ve never had that issue before
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Once again a superb experience at Gerber! Thank you Melody and Angel. Highly recommend.
Likely to Recommend - 5.0/5.0 -
Great customer service, up to date info as to when my car would be done, got it done early. This is my third time using Gerber. I wouldn’t go anywhere else.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The receptionist is very short and rude with people. When the car was done and I picked it up, the mechanic told me I could not use my sun roof, and if I opened it, it would start leaking.
Customer Service - 0.5/5.0 -
The receptionist is very short and rude with people. When the car was done, the mechanic told me not to open my sun roof that it would start leaking. Why did I get it fixed then?
Likely to Recommend - 5.0/5.0 -
You have my recommendation!
Repair Quality - 5.0/5.0 -
I cannot say enough about the exceptional care I received at my recent experience with Gerber. In my opinion, everyone went above and beyond to make sure my experience was as pleasant and stress free as possible. I don’t want to name only one person because everyone I encountered was great but Mallory is always a winner.
Customer Service - 5.0/5.0 -
Always top notch and then some!
Returned Clean
My Experience - 5.0/5.0 -
Best experience I have had at any service center. Staff was courteous, responsive, and communication was excellent. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Extremely likely!! If I need this kind of work done again, Gerber on Monroe is my shop. I will also recommend it to anyone who needs work done!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10 isn’t high enough!! Mallory was amazing!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff is attentive, conscientious, courteous, communicating well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience, great communication and a fantastic job done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole process of bringing my car for an estimate, dropping it off later, having a rental car brought to me and picked up from me at your shop, communication while it was being repaired and having everything completed was incredibly quick and easy. Everyone was helpful, very nice and professional. I would recommend you 100%. 5⭐️ Thank you very much!
Likely to Recommend - 5.0/5.0 -
Great service and job
Repair Quality - 5.0/5.0 -
Everyone was very helpful and nice to me. The whole process was easy and very accommodating for me. I would recommend you100%
Customer Service - 5.0/5.0 -
Very helpful and nice
Returned Clean
My Experience - 5.0/5.0 -
Very regular updates and professional, personable communication. Job was thorough and professionally done.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thank u
Repair Quality - 5.0/5.0 -
Thank u u guy are the best and fast the lady are very nice people thnk u
Customer Service - 5.0/5.0 -
Thank u
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your shop did great work. Kept me informed via phone calls and online updates. Did great work. No complaints. Would definitely recommend to family and friends and use again in the future.