Gerber Collision & Glass - Rochester/Monroe Ave.

4.7 (2,753reviews)
95%
280 Monroe Ave,  Rochester,  NY  14607

Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,753)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The process was extremely seamless and FAST! The work looks great..and they went above and beyond buffing out some scratches too! Kate was super helpful and easy to.communicate with. I would highly recommend !

Likely to Recommend

Repair Quality

Excellent service and communications

Customer Service

My Experience

Staff very professional, courteous and explained every step in process including the option to receive text message updates on repairs, which I might add were done in a timely manner. Thank you Gerber staff ,Monroe ave,Your'e the best!!!

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Repair Quality

Customer Service

Likely to Recommend

Definitely recommend them.

Repair Quality

Very good.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kate and the rest of the staff get a big "atta boy" from us... love that you detailed the inside kuddos 2 U 4 that Thanks again

Likely to Recommend

Repair Quality

and thanks to all ur staff.. a special Thx to Kate for keeping us updated on the progress

Customer Service

My Experience

The woman I worked with (Kate?) was kind and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Katie provide above and beyond Customer service! She made my experience excellent and I would recommend Gerber to anyone I know with complete confidence! Thank you! Ryan

My Experience

Likely to Recommend

Repair Quality

Polite service, nice work.

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very wonderful staff. Keep me informed the whole step of the way.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great personal Service

Likely to Recommend

I've used this shop for all my repairs

Repair Quality

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I will always take my vehicles to Gerber.

Returned Clean

My Experience

Kate was the best! I felt right from the beginning that she had my best interest at heart. And my car looked amazing when I picked up. In addition, the rental car exchange was quick and easy. I've never been this satisfied with a car repair before! Thank you again!!!

My Experience

From the start Kate was fantastic and so sweet. She made sure I was absolutely taken care of the entire time. Not only did Gerber fix the damage I came in to have repaired, but they were able to clean up a couple additional marks on the exterior of my vehicle. My Jeep came back to me clean and in great condition.

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Repair Quality

Customer Service

Returned Clean

My Experience

Met all expectations. Easy to deal with.

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Repair Quality

Customer Service

Very friendly and attentive

My Experience

Customer service was great , everyone was so nice and helpful . My car was done so fast and looked AWESOME after !

Likely to Recommend

Repair Quality

Customer Service

Customer service was awesome, very helpful . My car looks GREAT !