Gerber Collision & Glass - Rochester/Monroe Ave.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This was the best experience I have ever had at an auto body shop. Very very pleased and would recommend going here to anyone. They will treat you like you are their only customer and make you feel cared for.
Likely to Recommend - 5.0/5.0 -
Gerber/Nu look is the only one's that I prefer to work on my vehicles I don't even go to dealer.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’ve gone to Gerber for many years. Always an incredible job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've used Gerber Collision on Monroe Ave probably 5 or more times in the last 20 years. Every experience has been perfect. They really do get it right
Customer Service - 5.0/5.0 -
Ladies at the front desk are helpful and accurate. Love the text messages giving me status on the job
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always do
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the quality, timeliness of work and the staff that I interacted with at Gerber.
Customer Service - 5.0/5.0 -
Everyone I interacted with was polite, and kept me up to date almost daily.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was treated with the utmost care and respect. And my needs were accommodated. I would highly recommend this shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kate was great! Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Katie really was awesome her communication and kindness blew me away!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job kept me informed of the progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and knowledgeable staff, I was well informed along the process and had a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice people. They did very nice work. I would recommend them to family and friends. They were very fast getting my vehicle back to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The tire pressure might need to get reconnected but all in all a very good repair job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The tire pressure sensor was not reading for the replaced tire
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kate and Lacie at Gerber Collision were the utmost to With and we’re on top of progress reports all the time. They advised we’re just waiting on one small chrome trim piece that GM could not supply due to viral pandemic issues. That piece will be installed at a future date. Thanks so much to everyone at Gerber Collision. Paul Hess
Likely to Recommend - 5.0/5.0 -
In past I had always dealt with Vic’s Collision in Mendon but would very eagerly recommend Gerber Collision now.
Repair Quality - 5.0/5.0 -
10 ? I’d think you folks at Gerber Collision are a 15 !!! Extremely nice dealing with you all. Kate & Lacie continually kept us updated via text and phone on repair progress. We (Gerber too) are still awaiting one small chrome trim piece that GM could not supply at time of repair and repaint - ing but that can be installed later.
Customer Service - 5.0/5.0 -
Refer to previous comments regarding Kate & Lacie
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job. Very satisfied. Oscar kept me in the loop with communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the service!I would recommend anyone to come there.Thanks,Gerber & thanks Kate!