Gerber Collision & Glass - Rochester/Monroe Ave.

4.7 (2,726reviews)
94%
280 Monroe Ave,  Rochester,  NY  14607

Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,726)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

100 percent satisfied.Thank you.

Likely to Recommend

Repair Quality

Very pleased with the service

Customer Service

Engaging, personal And very helpful

Likely to Recommend

Repair Quality

Car came back in great shape

Customer Service

My Experience

Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs accomplished in a timely manner; Friendly Staff.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Thank you

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Gerber Collision was better than satisfied it was excellent service and more than friendly response to my questions. I would recommend my friends and family to Gerber Collision.

Likely to Recommend

Repair Quality

My experience from beginning to end was exceptional I was kept informed every step of the way excellent service 💯

Customer Service

Cumtomer service was great 👍

My Experience

Absolutely great job start to finish - thanks for the great communication, working through Geico dysfunction and not letting it slow things down, and fantastic work on the car, especially the interior detailing, outstanding!

Likely to Recommend

Outstanding job all around, and really appreciate you operating downtown too 👍

Repair Quality

Helped with insurance dysfunction, good communication, on time, great work on the vehicle

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Door is a little springy / tight to shut but otherwise very pleased!

Customer Service

Returned Clean

My Experience

All of the people I interacted with where kind, helpful and able to answer any questions that I had. Repairs were done quicker than anticipated. The car was spotless when I picked it up.

Likely to Recommend

I would.highly recommend Gerber!

Repair Quality

The car looks perfect! It drives great and it was done quicker than anticipated! The communication and service were outstanding across the board!

Customer Service

The customer service is outstanding. They clearly communicate all issues and keep you updated on the progress.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The returned time was very long. However the work is good.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. The shop had my truck looking new.

Customer Service

Likely to Recommend

Repair Quality

My car came out of the shop looking brand new. I am very happy with the work performed on my car. The interior detail was a very nice touch.

Customer Service

I appreciated the frequent updates as the repair progressed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A job well done. I am grateful to you all. Marilyn McClellan

Likely to Recommend

Repair Quality

Excellent Service. Thank you.

Customer Service

Great. Explained the process very well.