Gerber Collision & Glass - Rochester/Monroe Ave.

4.7 (2,734reviews)
94%
280 Monroe Ave,  Rochester,  NY  14607

Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,734)

Likely to Recommend

Repair Quality

Fantastic communication and work

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Timing- perfect, communication- perfect, knowledge- kind- respectful- perfect

Likely to Recommend

Repair Quality

Helpful & quick & stayed in touch

Customer Service

Stayed in touch, quick, helpful

Returned Clean

Likely to Recommend

For sure.

Repair Quality

Very good service.

Customer Service

Good customer service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great work

Customer Service

Great

Returned Clean

My Experience

Fast, efficient, good communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I particularly appreciated the extra effort they put in by cleaning my car before returning it to me. It really made my day

Repair Quality

Customer Service

My Experience

communication is key so keeping me informed is very important & the company did that so well

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very stressed about getting my car repaired as I’d never been in a collision or had my car hit before. Everyone made the process so easy and took on all of the coordination with insurance as well as Enterprise. The car was repaired in less than the time estimated and I’m so appreciative of everyone.

Likely to Recommend

Yes great

Repair Quality

Great job

Customer Service

Great

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service , communication is great.

My Experience

It took much longer than I was initially told resulting in extra costs for me to rent a car. Staff and manager were friendly and professional. The manager ensured my car was done before my insurance rental coverage ran out

My Experience

Likely to Recommend

Repair Quality

Excellent job and customer service

Customer Service

Returned Clean

Likely to Recommend

Top notch leadership and technical skills

Repair Quality

Office and management staff were courteous, friendly, knowledgeable and supportive.

Customer Service

The staff made sound decisions towards comprehensively repairing my vehicle. The office staff communicated with me often via texting with updates.

My Experience

Mallory kept notifying me as to the repairs progress. Gerber was also able to finish the repair before the scheduled date which was greatly appreciated

Likely to Recommend

Most definitely I recommend everyone goes to Gerber

Repair Quality

U guys do a great job

Customer Service

U do a great job

Likely to Recommend

Repair Quality

Customer Service