Gerber Collision & Glass - Rochester/Monroe Ave.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Yes great
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service , communication is great.
My Experience - 0.0/5.0 -
It took much longer than I was initially told resulting in extra costs for me to rent a car. Staff and manager were friendly and professional. The manager ensured my car was done before my insurance rental coverage ran out
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Top notch leadership and technical skills
Repair Quality - 5.0/5.0 -
Office and management staff were courteous, friendly, knowledgeable and supportive.
Customer Service - 5.0/5.0 -
The staff made sound decisions towards comprehensively repairing my vehicle. The office staff communicated with me often via texting with updates.
My Experience - 5.0/5.0 -
Mallory kept notifying me as to the repairs progress. Gerber was also able to finish the repair before the scheduled date which was greatly appreciated
Likely to Recommend - 5.0/5.0 -
Most definitely I recommend everyone goes to Gerber
Repair Quality - 5.0/5.0 -
U guys do a great job
Customer Service - 5.0/5.0 -
U do a great job
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
I found a good size scratch on my vehicle, shortly after I received it back from getting repaired, it’s a brand new car and a scratch this size I would have known if I had done it, I’m very unhappy about this
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
My car looks good thank you for getting it done.
My Experience - 5.0/5.0 -
Great fast friendly service. Would highly recommend Monroe Avenue store. Malory and Julia are on top of their game. And the repair work was flawless and priced right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Already submitted a glowing survey report.
Customer Service - 5.0/5.0 -
Already submitted a glowing survey report.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done in a timely manner
Customer Service - 5.0/5.0 -
Maintained contact and updates
Returned Clean
My Experience - 5.0/5.0 -
Customer service was great. Those females up front were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your office staff are extremely professional and friendly. I was amazed by how helpful they were. Well done.
My Experience - 5.0/5.0 -
Thank you! Getting updates was great Car repair is nice
My Experience - 5.0/5.0 -
Excellent communication and service from start to finish. Beautiful work! Thank you!