Gerber Collision & Glass - Rochester/Monroe Ave.

My Experience - 5.0/5.0 -

Excellent communication and service from start to finish. Beautiful work! Thank you!

My Experience - 5.0/5.0 -

You could never tell that the left front of my car had been severely damaged. It's like nothing has ever happened. Thank you very much.

Likely to Recommend - 5.0/5.0 -

Always recommend Gerber

Repair Quality - 5.0/5.0 -

Great setvice

Customer Service - 5.0/5.0 -

Love the service

Returned Clean

Likely to Recommend - 1.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

Excellent work. Outstanding communication and I could trust that every aspect was being taken care of.

My Experience - 5.0/5.0 -

Absolutely loved the Gerber experience ❤️ I would and will recommend you to my friends and family.. Thank you 😊

Likely to Recommend - 2.5/5.0

Repair Quality - 0.5/5.0 -

My back driver side tail light is broken

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was updated on everything that was going on from start to finish. I received text messages and phone calls, I was very satisfied.

Likely to Recommend - 5.0/5.0 -

great customer service

Repair Quality - 5.0/5.0 -

looked brand new

Customer Service - 5.0/5.0 -

top tier polite and professional

Likely to Recommend - 5.0/5.0 -

This shop provides excellent work,

Repair Quality - 5.0/5.0 -

Excellent work, smooth ride

Customer Service - 5.0/5.0 -

Excellent customer service.

Returned Clean

My Experience - 0.0/5.0 -

I believe that the estimator told me that it would take two to three days to complete the work. It ended up taking seven days. I acknowledge that I may have misunderstood her.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I know it was out of your control because you couldn't get the part quickly, it just took a lot longer than expected.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Would ve a 10 but it took so long to get our car back ... even though it was out of your control because you couldn't get the part.

Customer Service - 4.5/5.0 -

Always kept us up to date

Returned Clean

My Experience - 5.0/5.0 -

Mallory was awesome! She kept me updated and was very friendly. The whole process was very smooth.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Mallory was great! She kept me informed of everything.

Likely to Recommend - 4.0/5.0 -

Looks great.. Just don't understand why items were relocated

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Amazing job. Quality and service are fantastic at this location. Thank you for the great experience.

My Experience - 5.0/5.0 -

Great service and great communication. Kept me informed of the status of my repairs the entire time. Everyone was great to work with! Thank you!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication throughout the whole process. Highly recommend and would use again!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0 -

It was relatively close to my home

Repair Quality - 3.5/5.0 -

Im satisfied with rhw installation but there ia a slight sticky film on the upper right side of the glass.that I'll have to get off whose the weather is warmer

Customer Service - 3.5/5.0 -

They were nice but not overly friendly

Returned Clean