Gerber Collision & Glass - Rochester/Monroe Ave.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
It was relatively close to my home
Repair Quality - 3.5/5.0 -
Im satisfied with rhw installation but there ia a slight sticky film on the upper right side of the glass.that I'll have to get off whose the weather is warmer
Customer Service - 3.5/5.0 -
They were nice but not overly friendly
Returned Clean
My Experience - 5.0/5.0 -
Did a very nice job on the repair and the interior cleaning of my vehicle! Looks amazing! 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the work
Customer Service - 5.0/5.0 -
Very good service no complaints
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber was amazing!! It made this inconvenient accident so much easier. Their communication was incredible and truly made this process a breeze!!! I would recommend them so highly
Likely to Recommend - 5.0/5.0 -
Without any question!
Repair Quality - 5.0/5.0 -
Gerber was absolutely amazing!! I would recommend them to anyone requiring car repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The only thing that wasn’t completely satisfying was the parking around the shop but it was very convenient when I came for an estate
Repair Quality - 5.0/5.0 -
From what I can tell one day from picking it up, it is Great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Part needed for repair was delayed by a week. When it was repaired on Friday at 4pm I then had to wait longer since the shop’s not open on the weekend. I like that the car looked like it had been washed and detailed. I just wish the estimated pickup was correct instead of getting delayed each day.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at Gerber on Monroe Avenue in Rochester was fantastic. They are very knowledgeable and professional. I was pleasantly surprised when I picked up my car that the interior had been cleaned! Thanks again to the folks at Gerber. I would recommend them to anyone.
Likely to Recommend - 5.0/5.0 -
Great experience!
Repair Quality - 5.0/5.0 -
The staff at the Monroe Avenue location was extremely knowledgeable and professional. The workmanship was done in a timely manner and looks fantastic. I was also pleasantly surprised that the interior of the car was cleaned.
Customer Service - 5.0/5.0 -
Again the personnel was courteous and professional.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Always use this particular collision repair for many reasons just love the service
Repair Quality - 4.0/5.0 -
Great customer service just dissatisfied with the time. But my vehicle looks great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am extremely happy with my decision to use Gerber collision for my car. Their service was outstanding and even though it took a while to order the parts and get everything together they did a wonderful job of going out of the way to keep me regularly informed. Great job everyone
My Experience - 5.0/5.0 -
They did a good job. They had to. My grandson in law works there, Jim Cavallero.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already spoken highly of you to others!
Repair Quality - 5.0/5.0 -
The service was wonderful. The staff was very friendly, helpful, fast and efficient. They kept me up to date on what was happening with my car… the repair was fine beautifully snd I received my car in excellent condition AND very clean. I can’t say enough about how helpful EVERYONE on staff was to me!
Customer Service - 5.0/5.0 -
The staff was efficient and explained everything to me. They even called the rental car company for me! I felt very taken care of!
Returned Clean
My Experience - 5.0/5.0 -
Efficient and kept me updated on status.
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
Good service. Kept me updated on status of repair.
Customer Service - 5.0/5.0 -
Excellent customer service. Everyone was very friendly and helpful.