Gerber Collision & Glass - Rochester/Ridge Rd.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was great keep up the great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a wonderful job thank you so much, much love
Customer Service - 5.0/5.0 -
It was great
Returned Clean
Likely to Recommend - 4.0/5.0 -
Very professional, no real complaints.
Repair Quality - 4.5/5.0 -
Repairs looked great and car seems to run perfectly well. Only reason it's not a 10 is because it's only been a week and I wouldn't know if something might have been done improperly. All in all good!
Customer Service - 4.5/5.0 -
Were communicative, helpful, and transparent. Repairs looked great and car runs perfectly well. Only reason it's not a 10 is because it's only been a week and I wouldn't know if something might have been done improperly. All in all good!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Did not have side mirror.have to wait.difficult to drive with out it.
Customer Service - 4.5/5.0 -
have to wait for glass for side mirror.Difficult to drive without it.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was welcoming, professional, and assisted me with everything that I needed!
My Experience - 5.0/5.0 -
Nick and the rest of the staff make the process easy and enjoyable - seriously though they are always upbeat kind and a pleasure to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues at all and will rely on this gerber location for life. The team there is great, working with Nick is amazing.
Customer Service - 5.0/5.0 -
Customer service outstanding, updates throughout are a great touch.
Returned Clean
My Experience - 5.0/5.0 -
Outstand customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstand customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
This is the second time and service gotten worse
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
great
Repair Quality - 5.0/5.0 -
Happy to be served by Gerber Collision &Glass.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick worked very well with me. Explained everything about the repair work. Kept me informed every step of the way and car was done as promised. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Liked being notified every other day as to what was going on with my car. This was very helpful!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was thoroughly impressed and satisfied with the services I got done to my Jeep after I hit a deer. Nick was amazing from start to finish. He always kept me in the loop about everything from the estimate to the pick up. Im so glad I chose Gerber. I hope I don't have to go back, but if I do, if choose them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Thank you for the awesome work that was done on my vehicle. My Jeep looked brand new. I really appreciate the updates that I received regarding the progress of the repairs. Definitely, will recommend Gerber to family and friends. Thanks again for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding
Customer Service - 5.0/5.0 -
Outstanding customer service
My Experience - 5.0/5.0 -
Did not realize you all were going to detail the car. Nice touch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
Needed to bring vehicle back numerous times to get mechanical repairs done correctly.
Customer Service - 4.5/5.0 -
Friendly and responsive
Returned Clean
My Experience - 5.0/5.0 -
Truck looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks brand new!