Gerber Collision & Glass - Rochester/Ridge Rd.
Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I needed to call to find out that car was not going to be ready when promised.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Turn signal on mirror doesn’t work side that was hit wasn’t painted, dent still on vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Smell is still there, but not sure what else can be done
Customer Service - 5.0/5.0 -
Professional and caring
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Several codes appeared within a few days of getting car back. Power steering failed, engine lost power and low air and traction lights lighted up at once while driving. Also, glue was placed in left front tire valve stem by shop so no air can be added.
Likely to Recommend - 0.5/5.0 -
I did not choose the shop. Travellers told me to use the shop.
Repair Quality - 1.0/5.0 -
Visible body damage was repaired, but engine lights came on within a few days indicating computer damage. Also, they apparently put glue in repaired tire valve stem so no air can be added.
Customer Service - 1.0/5.0 -
I was told I would be called when car finished, but was never called.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Getting a rental car is a 2 step process, so I had to adjust my schedule to get my car to you. Getting everything started was a little bumpy. Checking out was slow because there was only one person on duty. Beyond that, all was good.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professtional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They finished the car before they estimated it would be done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I've never been so impressed with the customer service as I have with Gerber