Gerber Collision & Glass - Rochester/Ridge Rd.

4.7 (2,669reviews)
96%
1301 Ridge Rd E,  Rochester,  NY  14621

Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,669)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The damage is now like new and they kept me informed about what was going on

Customer Service

Likely to Recommend

Excellent repair job; the car looks great.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Vladimir and all the staff were great. The service was amazing. Very professional and the final product outstanding. Our car looks new again. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Body work looks good. I've been out of town moving to our new home, out of state. Vehicle was unsafe due to exhaust gasket by engine needed to be replaced

Customer Service

Body work looks good. I've been out of town moving into our new home. Before I left, I had to get the vehicle inspected. The vehicle was tied up for a month and a half. After the repair, the vehicle was really loud and might not be safe with exhaust entering the cabin.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Rick was easy to work with I appreciated his attention to detail.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My trunk was still bent and looks like it was painted over poorly and the silver panel was scratched in the back. Also the rear camera was pushed in and needs more work! There is also small bubble on the left rear from the paint job! I have photos of how it was before. This was also part of the accident! I spoke with Vlad and he mentioned that it will be looked into and taken care of after Labor Day! Little bit frustrating but hoping this gets resolved because other than that, everything looks good.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Top notch customer service and work

Customer Service

By far the best customer service experience I've had in a very long time!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a good job but left off AWD emblem so I had to go back

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean