Gerber Collision & Glass - Rochester/Ridge Rd.

4.7 (2,686reviews)
96%
1301 Ridge Rd E,  Rochester,  NY  14621

Gerber Collision & Glass - Rochester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,686)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Reception staff courteous, Nick was awesome with communication, and car looked great with repair and additional cleaning of vehicle to top it off! Would recommend this business for auto repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Based on great service

Repair Quality

Car looks original. Customer service by Jake was timely, courteous, attentive to my concerns and patience

Customer Service

See previous comments

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great communication and very helpful too with car rental.

My Experience

By finishing the chrome on top of the car, they forgot to put the passenger side chrome on the top all the way down in the front and the top. I’ll be bringing it back Monday so they can finish it then maybe I will be completely satisfied.

Likely to Recommend

Repair Quality

The car is complete completed and it looked real nice

Customer Service

Since the car is completed, yes it’s very nice and I’ll give it a 10

Likely to Recommend

I understand that there were a lot of people in front of me with repairs due to the weather, but there were to many delays.

Repair Quality

So far my truck is running fine, but it has only been a few weeks. Disappointed that it took 7 weeks to get back.

Customer Service

To many delays, but the staff was nice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

While it took longer than I expected to get my car back, I’m really pleased with the work.

Customer Service

Kevin was good at keeping me updated

My Experience

10/10 experience

My Experience

I’m very happy with the service Kevin and his team always does excellent job

Likely to Recommend

Repair Quality

Kevin and his team always get the job done excellent work

Customer Service

My Experience

Likely to Recommend

Yes I recommend

Repair Quality

Customer Service

Nike is a kind person

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was impressed with the thoughtful, courteous updates throughout the repair process and the friendliness of the staff. I was impressed with the finished product which reflects their excellent skill and knowledge.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an excellent experience. Nick was great with communication

Likely to Recommend

Repair Quality

Great experience

Customer Service

Great Experience

My Experience

Good work in a timely manner

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks like new.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Incomplete repair and no response from gerber collision

Customer Service