Gerber Collision & Glass - Rogers (Ar)

My Experience - 5.0/5.0 -

All team members were extremely nice and helpful and got my car back to me quickly. When I got the call my car was ready, I told them I had to wait for a ride so I could drop off my rental. Sandra let me know that she could take car of that for me. Said inwas able to drop my car off there and she'd get it checked in for me. Made my day that I would not have to Wsit later on in the day to pick up my car.

My Experience - 5.0/5.0

Likely to Recommend - 1.0/5.0 -

No lo ciento

Repair Quality - 0.5/5.0 -

Dissatisfied xq me quitaron partes a mi espejo para ponérselo al espejo nuevo mele quitaron la parte que blanca que cubre el espejo y también el espejo melo quitaron

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

My whole experience at the Hudson Rd location was great and was a huge answer to prayer when the part was replaced at no charge 🎉 I will continue to recommend you at any chance I get 😄

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great experience

Customer Service - 5.0/5.0 -

Teddy was great

Returned Clean

Likely to Recommend - 5.0/5.0 -

Any of my friends need any body work or paint done go to Gerbers talk to Teddy

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer service was great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Very happy with the entire experience from the beginning to the end. Very friendly and helpful. Updated text to tell progress of repair. Excellent repair, better than new. Teddy was very helpful through out the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very fast efficient service

Customer Service - 5.0/5.0 -

Shocked how quickly they got the car repaired

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber repaired the damage done to the front of my Lexus RX350. Now it looks great! Repair was completed in a timely matter and even a couple days earlier than originally planned.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

This is not a biggie. Excellent personnel!

Repair Quality - 4.0/5.0 -

One scratch where paint was not repaired in the repaired area.

Customer Service - 4.0/5.0 -

One scratch where paint was not repaired in the repaired area.

Likely to Recommend - 2.0/5.0 -

Took to long

Repair Quality - 2.5/5.0 -

Took longer to finish thaan I was told

Customer Service - 2.5/5.0

My Experience - 5.0/5.0 -

Fue un trabajo genial. El personal es amable y muy profesional. Sin duda alguna lo recomiendo a todos. Tengo total confianza por las dos reparaciones, la primera vez fue genial y ahora fue aún mejor. Muchísimas gracias, estoy satisfecho y agradecido con todo el trabajo profesional que realizaron en mi carro. Y que sigan teniendo muchos éxitos

Likely to Recommend - 2.5/5.0 -

Antes tenía mejores espectativas de este taller. Ahora estoy decepcionado

Repair Quality - 3.0/5.0 -

Está bien las reparaciones de los daños estéticos. Pero solo se enfocaron en eso.pero a pesar que mencione que nesesitaba una inspección en el diferencial trasero porque después del accidente empezó hacer los cambios bruscos de velocidad. Pero sin hembargo no le revisaron nada sobre eso. Y ahora mi carro está dañado y sin poder ser operativo y la aseguranza no quiere responder porque eso no lo reportó el agente de que me antendio. A pesar que me dijo que se los haría saber a la aseguranza pero la aseguranza menciona que no enviaron ningún informe de eso a ellos. Y ahora mi carro está bien de los daños estéticos pero no de el daño interno. Así que honestamente estoy decepcionado ahora

Customer Service - 3.0/5.0 -

No fue del todo honesto

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 1.5/5.0 -

They would say that my car would be done but they keep moving the finish day it was bad communication saying one thing and not falling threw

Customer Service - 1.5/5.0 -

Bad customer service they never call me for the progress

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They’re great! They know me when I walk into the lobby.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0