Gerber Collision & Glass - Bella-Vista (Ar)

4.9 (79reviews)
98%
1754 Forest Hills Blvd,  Bella Vista,  AR  72715

In operation 85 years.

Gerber Collision & Glass - Bella Vista offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (79)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff received high marks for professionalism, knowledge, and genuine care for each customer. Communication was a standout strength, with customers appreciating frequent updates throughout the repair process. Timeliness was another highlight, as several vehicles were completed earlier than expected, saving customers money on rentals. A few customers noted minor areas for improvement, such as inconsistent interior cleaning and occasional difficulty reaching the shop by phone, but these were outweighed by overwhelmingly positive experiences. Overall, customers expressed strong satisfaction and willingness to recommend the shop for future repairs.
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"EXCELLENT SERVICE, EXCELLENT WORK, TOP NOTCH PEOPLE TO WORK WITH! THEY CARE ABOUT EACH CUSTOMER AND ARE ..." Read more
"The team took great care of me and returned my car in better condition than I left it. They even delivered the car to my house! They turned ..." Read more
"Staff was knowledgeable and did an outstanding job l would highly recommend them"
"Everything was completed in a timely manner and finish to the highest standards"
"I am very happy with the perfectionistic work. Everyone was very professional and submitted an accurate estimate. ..." Read more
"Actually 5 days early!"
"Only took two days!"
"... is already busy. That's why it was so nice to have my car ready exactly when they said it would be. I really appreciated their professionalism and commitment ..." Read more
"It took two weeks but that's ok. They had to wait on parts for our old car."
"Everything was completed in a timely manner and finish to the highest standards"
"Timely service. Excellent communication every step of the way."
"Great job on my vehicle! Kept up communication as they progressed. Would recommend highly!!"
"Great job - communication was excellent"
"Great job! Yall kept me informed about everything that was going on."
"No return calls. Voicemail full. We called State Farm to help us. They couldn't reach Gerber either."

Likely to Recommend

Repair Quality

Tim and his crew did a great repair job on my 2025 Subaru in a very timely manner. I am completely satisfied.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great paint job.

Customer Service

Likely to Recommend

Repair Quality

Excellent service!! Repairs done quickly and looks great!!

Customer Service

We're very helpful in getting my repair done quickly

Returned Clean

Likely to Recommend

They do great work and easy to work with as well. Friendly and knowledgeable.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We were very pleased with the work, looks like the accident never happened! Everyone at the shop was very friendly, informative and accommodating. The work was done in a timely manner. I would highly recommend this Shop!

Customer Service

Very friendly and helpful

Returned Clean

Likely to Recommend

Nothing but the highest recommendation

Repair Quality

They did a great job. I couldn’t have been treated any better and or more respectful. I would feel totally comfortable recommending you to anyone. Thanks again Babette

Customer Service

Great job great service and was treated so nice and respectful.

Likely to Recommend

Repair Quality

they had to keep my car three weeks due to so many parts needed ordered. The manager kept me up to date. I liked that a lot.

Customer Service

Every one was very polite to me.

Likely to Recommend

Did a great job

Repair Quality

Everything with the bumper and tail gate works as advertised. I have noticed that my drivers side mirror shutters until I press the mirror remote button. It starts doing this the Friday morning after I picked it up.

Customer Service

Returned Clean

Likely to Recommend

Shortage personnel slows the pace of repairs.

Repair Quality

Gerber repaired my vehicle sooner than expected. The staff was very friendly and explained everything that was being corrected. Pleasant atmosphere I would recommend Gerber as the repair facility in Bella Vista

Customer Service

Welcoming staff.

Returned Clean

Likely to Recommend

Repair Quality

The entire process was fantastic. The estimate process was painless and they were able to get my drivers door to open again. The new panel looks great and I got my truck back quickly!

Customer Service

Returned Clean

My Experience

Fabulous communication and service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Tim and Chas and crew did a good job getting it in and getting the work done

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely would recommend the Bella Vista Gerber location.

Repair Quality

Entire repair procedure went well. Appraisal, repair status updates, repair itself all were excellent.

Customer Service

Likely to Recommend

I would take my car 🚘 there is need be.

Repair Quality

Excellent work. Looks new. The staff was really great to work with!!

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean