Gerber Collision & Glass - Ruskin

4.9 (6,045reviews)
98%
2020 College Ave E,  Ruskin,  FL  33570
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In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Ruskin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (6,045)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and phone updates keeping customers informed at every stage. Repairs were regularly completed ahead of schedule, which customers found especially impressive. Staff were widely described as professional, courteous, and knowledgeable. A few customers noted areas for improvement directly in their feedback, including occasional difficulty reaching staff by phone, delays beyond initial estimates, and minor cleanliness concerns upon vehicle return.
AI-Generated from reviews written in the last 12 months
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"... make a difficult situation less overwhelming. Their professionalism, kindness, and exceptional customer service made all the difference. I cant thank the team at ..." Read more
"... couldnt be happier with the results. The team was professional, communicative, and efficient from start to finish. They walked me through the repair process, kept ..." Read more
"... scratches, cracks and crumples were gone. It was completely restored to showroom quality with perfectly matching paint color. It looks brand new! Add to that the friendly ..." Read more
"They did a great job on making the jeep look brand new."
"Gerber has out done itself on every level. Communication was beyond 100%. Attentiveness and ..." Read more
"... the process. I was kept abreast of developments. Work was completed ahead of schedule and I am pleased with the work. Even took care of some minor maintenance I needed. ..." Read more
"... turnaround. The quality of work was beautiful and I received my vehicle days before expected. Great job to you all out here" Read more
"... me informed on the progress throughout the repair. Car was finished in a very timely manner." Read more
"I was told it would take a few days. It took weeks"
"... was ready. Needless to say I was beyond happy, that the work was completed so quickly. And the work was excellent." Read more
"... damage wasnt as severe as some of the other vehicles, they updated me on a daily basis, which is unheard of nowadays" Read more
"The quality of the repair was great, but even better was the communication I received throughout the process"
"... process was handled efficiently and professionally. I really appreciated the text updates letting me know how everything was proceeding. Thank you for a job well done." Read more
"Excellent service and repair. Would highly recommend. Kept us informed even completed ahead of schedule. Car was delivered exceptionally clean too."
"Very poor communication. The most frustrating part was they kept saying it would be done within a day and it wasnt ..." Read more

My Experience

Likely to Recommend

I have already recommended Gerbers to others.

Repair Quality

The quality of the repair work exceeded my expectations. My six year old car looks brand new. Isaiah was fantastic

Customer Service

Customer service was outstanding. I was given a ride home after dropping off my car and was kept completely apprised of progress.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Done already job. Never had to call they kept in contact and were done like they said.even early

Customer Service

So polite

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Harry was great my damaged truck was repaired perfect

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend to everyone

Repair Quality

The estimated finish time for my car was 2 weeks and thankfully ended up just being 3 days. Hari from Gerber Collisions was also very helpful. He explained everything that needed to be done and what was or wasn’t done to the car, hari did any amazing job and the front desk was very welcoming. I had an amazing experience. The whole team made it so easy. Thank you!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Hari was great. Very professional. Job was done in a timely manner. I’m a happy camper Thank you to Jacob as well.

Likely to Recommend

Repair Quality

Hari did wonderfully. We are very happy with his effort.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I will recommend this repair shop to anyone. The customer service and the quality of the work that was done on my car was excellent. Thank you Gerber Collision & Glass.

My Experience

Likely to Recommend

Repair Quality

Very professional, updates given frequently and work completed in reasonable time

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car looks wonderful. I got it back quickly

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The manager is fantastic and did an excellent job with the experience, the car looks great and I will definitely go back to Gerber ruskin.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you guys for all your hard work, my baby looks great. Better than it did prior to the accident. Thank you so much. To whoever cleaned my lights THANK YOU, MVP award goes to you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Isaiah did a great job managing the repair and the work was done very well. Will go back next time I need body work on the car.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every was awesome, helpful and professional. The msgs that gave me updates to the status of my repair said it would be done on Wed, today, Friday, 6 days earlier than completion time, I was called and told my truck was ready. Needless to say I was beyond happy, that the work was completed so quickly. And the work was excellent.

Likely to Recommend

Repair Quality

Customer Service

Customer service was excellent. Hari was amazing

Kept me Informed?

Yes

Ready on Time?

Yes

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