Gerber Collision & Glass - Valrico
Gerber Collision & Glass - Valrico offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Said the truck was completed and it wasn't, no decals put back on and air filter system not secured. Called and talked to people about the problem, brought in and they completed the job. Decals are off a little, but all in all, Job is done.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept updated on every step and was very happy with the results. I would definitely recommend you to anyone who needed your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber always does a great job and keeps you up to date on everything
Customer Service - 5.0/5.0 -
Great place. They keep you informed of the progress and do a great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos and the entire Gerber team did a great job repairing my vehicle. Carlos was very communicative with us about what was happening and when it would be ready. I would highly recommend Gerber!
Customer Service - 5.0/5.0 -
Carlos and the Gerber team were very helpful
Likely to Recommend - 5.0/5.0 -
Very
Repair Quality - 5.0/5.0 -
Excelente
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
We greatly appreciate your professionalism, courtesy, and dedication in ensuring that our vehicles were serviced and repaired to their original condition. We also sincerely appreciate the regular updates you provided throughout the repair process, which gave us confidence and peace of mind every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber collision and glass was of the utmost highest quality I’ve seen. They were very professional and courteous, and most of all kept me aware of the work they were doing on my vehicles. I would definitely recommend Gerber collision and glass to anyone that has any issues with the body of their vehicles or any other work that needs to be done from window repair, minor fender benders, to major body repair work. Thank you, Gerber collision and glass for making this a pleasant experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody was awesome. The work was performed. Awesome. Looks seamless.Great job. I’m really impressed with that. Thanks again if I have any other issues with any of my vehicles I’ll definitely be coming back 1000%.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos was great! Super communicative and ensured we felt everything was taken care of. We we’re ecstatic to have our vehicle back in only four weeks after anticipating a much longer wait!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nick was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did quality work and were very good with communication throughout the process. That included when there was a holdup with the calibration. Thank you for a job all done!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Could be a little more prompt with information between insurance company and customer
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Normally i don't leave reviews, but as a single mom who drives her child around everywhere, i found it important this time.. I don't know if this is how 'normal body work' is handled, but i just found the trim piece above my rear wheel well loose and flapping with nothing securing it to the vehicle. I know from experience that this happens when techs rush and just rip pieces off your car instead of unscrewing and unlatching them correctly- will be calling gieco on monday to get this back in the shop to be repaired- aside from that, i had to check the techs work when they said my car was finished 10 days ahead of schedule because they missed all of the mechanical issues with the vehicle and the mechanisms behind the wheel that were clearly damaged. I was given several different ETAs, which is fine because i had a rental and i did not want them to rush my repairs (because the car will be coming back now since the repairs were rushed) and they did not communicate any of their ETAs to the rental car company. Everyone was really nice, but i don't like half-baked repairs on my vehicle
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Gerber delivered when they said and did a great job. thank you
My Experience - 5.0/5.0 -
Carlos, at the Valrico location, exhibits phenominal customer service. He is knowledgeable and communicates well throughout the entire process.