Gerber Collision & Glass - Ruskin
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Ruskin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional atmosphere when you walk in. No employee drama going on. Guy at the helm was professional and courteous. The guy who looked at my car was nice. He did say 2 weeks probably and it was 3 but not to big of a deal The car looked great when I picked it up so all good there. It's been a week now and no issues what so ever.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Very poor communication. The most frustrating part was they kept saying it would be done within a day and it wasn’t done the following day; this went on for two weeks. My car was also returned with no gas. When I finally picked it up they said it was complete but I got there late in the day and they were still working on it. My son visited and I had to rent a golf cart because we needed two cars. Overall a very bad experience and very poor customer service.
Likely to Recommend - 1.0/5.0 -
Poor customer service
Repair Quality - 1.5/5.0 -
Would always have another excuse why the car repairs was taking so long
Customer Service - 1.5/5.0 -
Too many excuses
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication between customer and repair shop.😀🌞
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thank you for taking me through the steps of car repair. Communication was excellent.
Customer Service - 4.5/5.0 -
Customer service was excellent thank you
My Experience - 5.0/5.0 -
Details of what to expect during the process of the repair and well informed from start to end, I am very much satisfied with a work well done
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Busy place! I can see why! 1 the team was within 2-days of their completion quoted date! 2 kept me informed! 3. the repairs were perfect! Cadillac 2023 looked like the day I purchased it! 4. Car was clean inside and outside 5. Pickup was seamless Thank you!
Likely to Recommend - 5.0/5.0 -
Car complete timely. Checkout review quick. Car was very clean. Technicians were knowledgeable. This time the team did a great job and a big thank you to the management team for making this experience excellent!
Repair Quality - 4.5/5.0 -
There is a slight difference where the joints meet at the front of the car.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Craftsmanship was great but aftermarket clips for the rear spoiler don’t align precisely and create an easy-to-see uneven gap.
Customer Service - 5.0/5.0 -
Hari and his crew were great throughout the process.
My Experience - 5.0/5.0 -
Repair was super fast, car looks great, and done before the original date of expected completion.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very courteous and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Would not do it again.Due to the fact Gerber is considered an in network provider for the insurance company they are more interested in their interest and that of State Farm and not the interest of the customer.
Customer Service - 3.5/5.0 -
Was not always able to reach. Voice Mail full could not leave a message.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0 -
Will definitely use them again if needed
Repair Quality - 5.0/5.0 -
Prompt and professional
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, everybody was kind, informative, professional and checked in with us every time there was news. Thanks!!