Gerber Collision & Glass - Sacramento/Franklin

4.8 (957reviews)
98%
6448 Franklin Blvd,  Sacramento,  CA  95823

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Sacramento / Franklin Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (957)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, fast, and leaving vehicles looking brand new. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Many customers highlighted the professionalism, friendliness, and helpfulness of the entire team. Timeliness was largely positive, with numerous vehicles completed on or ahead of schedule, though some customers noted occasional delays due to parts availability or additional repair needs - a point raised directly in their feedback. Courtesy washes and interior cleaning were appreciated bonuses. Several customers mentioned they would return and refer friends and family, reflecting strong overall satisfaction.
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"Process made easy, updated frequently, all staff listened and gave great customer service, workmanship on the repairs was A+. No complaints, would highly recommend and use again. ..." Read more
"Very informative about the progress of the repairs. The repair itself appears flawless. Customer service the humans are outstanding."
"... my second vehicle to Gerber again to get it fixed. They took care of us and fixed my vehicle flawlessly and fast. I got my car in a few days and my car new like it ..." Read more
"Everyone was kind, courteous, understanding, compassionate, professional, attentive, and approachable"
"... amazing. The ladies showed understandings and patients. The repair was fast and efficient. The outcome results, brand new. I give everything a 1010." Read more
"It was ready BEFORE the initial pick up time which was highly appreciated."
"Car was ready in hours after dropping it off"
"... communication with the progress of the repairs to my vehicle. They fixed my car faster than the estimated timeline." Read more
"The estimated due date changed multiple times and ultimately ended up being done 4 days after it was originally supposed to."
"It was changed couple times but it finally was fixed I thank you guys all so much for everything"
"100% COMMUNICATION DAILY!!"
"Im amazed how quickly the repairs were completed. The communication was very good. I received many text messages on the status and the work was completed on schedule as promised. ..." Read more
"Continuous communication at every phase of repair."
"The best communication service Ive ever had"
"Overall communication was good. I would have a liked a bit more communication during the waiting periods."

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

The staffs were very friendly . Always gave me suggestions about how to rent a car and gave me heads up about pick up my car.

My Experience

I wouldn't trust any other company to repair my car. I know that when I leave there with my car it is repaired to perfection. The entire staff is friendly professional. Thank you Gerber Collision/Glass.

Likely to Recommend

Repair Quality

Great friendly professional. They always take great care of my car. I transport very important cargo, my grandsons and myself. I always feel safe when driving my car after going to Gerber Collision/Glass

Customer Service

Excellent, everything explained thoroughly to me about what is going to be done with my car.

Likely to Recommend

Repair Quality

Customer Service

Wonderful service. Great communication. Was happy with the overall outcome.

Likely to Recommend

Repair Quality

Always do a great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was an overall great experience. Great work done and great communication!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Vince thank your excellent.

Customer Service

Likely to Recommend

Repair Quality

Process made easy, updated frequently, all staff listened and gave great customer service, workmanship on the repairs was A+. No complaints, would highly recommend and use again. Thank you!

Customer Service

My Experience

Service was excellent

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service….thank you…five stars

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys did a grate job with my car I am pleased with the work you did in a short time oh by the way way thanks for washing my car

Customer Service

You guys did a grate job with my car I am pleased with the work you did in a short time oh by the way way thanks for washing my car

Returned Clean

Likely to Recommend

Repair Quality

They absolutely did. A fabulous job.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you Bri and Vince, I body technicians you did an excellent job on my Toyota. I am so happy with your work. Again nice doing business with you.

Likely to Recommend

Highly recommend.

Repair Quality

Yes they did an outstanding job.

Customer Service

Gerber collision did an excellent job. I was happy with their work.

Likely to Recommend

Will make sure to use Gerber for future work. Will also let friends know.

Repair Quality

Paint job is right on.

Customer Service

Gerber was very punctual with appraisal time and were able to get car in the very next week. They kept us appraised with repair work being done and were very quick with the repair work. It looks great and directions of taking care for the first days is perfect.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean