Gerber Collision & Glass - Sacramento/Franklin

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car smells new too. And so clean. Plus its fixed

Customer Service - 5.0/5.0 -

Vert fast and helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for keeping me updated what was going on every week

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Paint job looked good and calibration seemed to work well so far. Only a few things I noticed that were off, such as the hood being misaligned and the fog lights not flush against the bumper. Overall great work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team at Gerber were incredibly helpful and communicative throughout the process of repairing my car, and did a fantastic job with the repairs themselves!

Customer Service - 5.0/5.0 -

I really appreciated the text updates from the team, as well as their check-in with my insurance when the pick-up receipt had incorrect deductible info. They were also patient with me while explaining the repair process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I liked the customer service received and the work on my car.

Repair Quality - 5.0/5.0 -

They were professional and friendly, the repaire was done timely and kept me updated.

Customer Service - 5.0/5.0 -

Cassie and the front staff were professional and welcoming.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0 -

Good

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

Very good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Gerber was very responsive to my requests and were even able to assist me with returning my rental vehicle. The team there is very eager to assist and takes great care of the damaged vehicle.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It’s just perfect

Likely to Recommend - 5.0/5.0 -

I love doing business with them

Repair Quality - 5.0/5.0 -

They always do an amazing job job

Customer Service - 5.0/5.0 -

Always 100% great communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very good body shop

Repair Quality - 5.0/5.0 -

Look like new

Customer Service - 5.0/5.0 -

On time and very good service. Would recommend to everyone

My Experience - 5.0/5.0 -

There communication is great and perfect service. My car looks like new

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Bri and Vince are AMAZING! 10/10. This is my second time my car has been serviced with you guys and both times they have helped me. Their customer service is exceptional, they always answer my questions, they always get back to me immediately. I never feel like I’m waiting around. They go above and beyond to make sure I feel comfortable with my car in their hands. Overall satisfied. And in the unfortunate event that something happens to my car for a third time, I will be returning without a doubt

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0