Gerber Collision & Glass - Sacramento/Franklin
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Sacramento / Franklin Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bri and Vince are AMAZING! 10/10. This is my second time my car has been serviced with you guys and both times they have helped me. Their customer service is exceptional, they always answer my questions, they always get back to me immediately. I never feel like I’m waiting around. They go above and beyond to make sure I feel comfortable with my car in their hands. Overall satisfied. And in the unfortunate event that something happens to my car for a third time, I will be returning without a doubt
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and professionalism.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gerber Collision is the best with customer service and quality of work performed. Great communication about your vehicle and delivery was on time. Great shop :)
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job. There was constant communication with the progress of the repairs to my vehicle. They fixed my car faster than the estimated timeline.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am totally satisfied with the repairs to my car. They were fast and efficient. They were able to get my car completed a day faster than they had estimated.
Customer Service - 5.0/5.0 -
They communicated the steps they were on through text messages and called when the car was completed to set up a time on pick up.
My Experience - 5.0/5.0 -
Great customer service for keeping me in the loop with status of my repair! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great so far.
Customer Service - 5.0/5.0 -
Great customer service providing me with daily vehicle status. Got my car back in great condition! Thank you!
My Experience - 5.0/5.0 -
Gerber collision was super fast with my repairs. Had my car back to me within a few days of my accident. Speedy service and excellent customer service, definitely would recommend for your auto repair needs. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Im very satisfied they did an amazing work
My Experience - 5.0/5.0 -
Everyone I interacted with, whether over the phone or in person, were very polite and professional, but still personable. They made me felt cared for during a stressful situation and I greatly appreciate it.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
you guys working good
Customer Service - 5.0/5.0 -
you guys do great job
Returned Clean
My Experience - 5.0/5.0 -
Customer Service was absolutely amazing. The ladies showed understandings and patients. The repair was fast and efficient. The outcome results, brand new. I give everything a 10/10.
My Experience - 5.0/5.0 -
Initially, when picking up the vehicle when I was told it was ready, we found that there was still some things that needed to be done. It was fixed within one more day. Vincent was very thorough with his explanations and determined to get my car back to me quickly.
My Experience - 5.0/5.0 -
I am more than satisfied. You not only had my car back to me in 2 days and everything looked great. I really appreciated the continual update on what was going on and what else was needed to be done. Your Estimater Vincent Tran was such a delight to work with. He explained in detail step by step what needed to be done and then followed up with your office clerk she also was a delight to work with. Her efficiency on getting my rental car was very much appreciated. I will continue to use Gerber for future repairs and I will not hesitate to spread the word. Thank you so much. Lori Hughes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an excellent job
My Experience - 5.0/5.0 -
Great customer service I have been there a couple of times and is always great customer service.
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. Very friendly.
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0 -
Yes, so happy
Repair Quality - 5.0/5.0 -
Me and my husband are so pleased at the service how clean our car was everyone there is amazing. I want to send all my friends and family to you guys for any future services that they may need. You guys were amazing and I truly appreciate everything that you did. Thank you so much Katrina Alan.
Customer Service - 5.0/5.0 -
Amazing service my car was beautiful
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber service was great.
Customer Service - 5.0/5.0 -
Both Bri and Kassie were great; very helpful and considerate. Great service.