Gerber Collision & Glass - Sacramento/Franklin
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Sacramento / Franklin Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick, very professional and kind staff, and I appreciated the call from the repair shop and automated texts/link to website showing status of my car repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Good as new!
Customer Service - 4.5/5.0 -
The only reason I gave a 9 is because the car was ready a day later than promised and I had to change an appointment. Otherwise it was a letter-perfect experience: everyone was courteous, the repair was carefully explained to me, and when the car was ready the repair (bumper replacement) had been beautifully executed. Overall I was very impressed.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair shop personnel was pleasant and they did work in a timely fashion job well done
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. From my first phone call for scheduling the appointment to the end for pick up. The staff was professional and friendly. I am very happy with my experience at GC & G.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The office staff were great. Very professional and friendly.
Returned Clean
My Experience - 5.0/5.0 -
Great friendly staff. Work on vehicle professionally completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job π
Repair Quality - 5.0/5.0 -
The service was great π
Customer Service - 5.0/5.0 -
The service was great π
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks beautiful, and repairs were completed quickly. My thanks to estimator Fernando Espinoza, staff in the shop and staff in the office for their good work.
My Experience - 5.0/5.0 -
Initially I was told that my car would not be abled to get estimated until June 14 th, so I was surprised that it was estimated and repaired today June 9th!! 5 days earlier! Appreciate your concern and professionalism! Thank You!
Likely to Recommend - 5.0/5.0 -
I would recommend the shop to a friend and a family member because the workmanship was impeccable!
Repair Quality - 5.0/5.0 -
My car looks new again!
Customer Service - 5.0/5.0 -
Initially I was told that my car would not be ready for estimation until June 14th ! But it was completely towed in and finished a week earlier June 9th. I was so happy to get my car back because I had been driving a rental vehicle for two weeks! I know the shop had to order parts for my car, but after the parts arrived, the process went smoothly!
My Experience - 5.0/5.0 -
The staff at Gerber were very professional courteous very detailed and explaining what they were doing and kept me up to date they were great all of them I would recommend anyone that needed auto repair on their cars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me informed thru the process and the customer service was outstanding.
Likely to Recommend - 5.0/5.0 -
I'm very happy with the work that was done on my car.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer service.
My Experience - 5.0/5.0 -
Loved being updated with every detail regarding my vehicle. The text messages were very informative. The staff was friendly and efficient.
Likely to Recommend - 5.0/5.0 -
Loved the up front and again, always kept me updated
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and always kept me updated via text
My Experience - 5.0/5.0 -
We appreciate their good skill and services to complete repairing my vehicle. Thanks.
My Experience - 5.0/5.0 -
The hospitality of the staff, especially Fernando was over the top!!! I truly appreciated the updates, and the repairs were totally awesome and flawless!!!!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Gerber Collison and Glass
Repair Quality - 5.0/5.0 -
Great job ππΎ
Customer Service - 5.0/5.0 -
A definite 10!!!! Fernando was awesome. Such an excellent team that you have there. I plan to return for other services