Gerber Collision & Glass - Sacramento/Franklin

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Appreciated the work and serviced of my vehicle. My only issue was a voice mail regarding a vehicle tow. My vehicle was driveable and when I heard this message, I became concerned. Found out that I was called in error and the required tow was for another vehicle.

Customer Service - 4.5/5.0 -

Same as previous comment.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The Service Workers was Very Courteous And Polite They Had Smile On They Faces Checked Me In Explain To Me What There Doing Finished The Job In 2/3 Days Thankfully

Customer Service - 5.0/5.0 -

The Service Workers was Very Courteous And Polite They Had Smile On They Faces Checked Me In Explain To Me What There Doing Finished The Job In 2/3 Days Thankfully

My Experience - 5.0/5.0 -

It was a good job only one part wasn’t replaced and cuplé adjustment needed.?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

A cuplé of thing needed adjustments.?

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Very helpful and super quick

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service, they were pretty quick with there service, satisfied with my repair I would recommend

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.0/5.0 -

It’s still pending

Customer Service - 4.0/5.0 -

Taken great care

My Experience - 5.0/5.0 -

Great work and great customer service... Got my car way faster than I expected!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Good communication, fairly speedy repairs but one minor issue once I picked the car up which isn’t a make a break it for overall service, just a bit inconvenient which is why I didn’t give them a perfect 10.

Customer Service - 4.5/5.0 -

Again minor, but said they’d call me by a certain day and didn’t so I had to be the one to call but not a make it or break it for me not coming back if needed.

My Experience - 5.0/5.0 -

Worked effectively and efficiently

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

the time it was to finish was stated on May 11 but became 12. I still have to call if my car is ready. there was no more communication until i came to the shop at past 1pm that pick up is at 2:32pm

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Team was great! Kept me posted and updated with my vehicle repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Fast and amazing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job Repairing my vehicle

Customer Service - 5.0/5.0 -

Good experience

My Experience - 5.0/5.0 -

Very good customer service I’m grateful for the team

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice work would recommend!

Customer Service - 5.0/5.0 -

Nice work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fast and easy

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber Collision And Glass did a wonderful job

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would definitely recommend Gerber collision and glass, from walking into the door to receiving your car back.

Repair Quality - 5.0/5.0 -

My car looks wonderful, you can't even tell that it was ever in an accident.

Customer Service - 5.0/5.0 -

The office was very nice and clean, as soon as you walk in Miss Roxanne sitting right at the door, she welcomed me in, very engaging very sweet lady. Very polite, she answered every question that I had, she put my mind at ease.

Returned Clean

My Experience - 5.0/5.0 -

Muy profesionales y puntuales, el día q dijeron ese día me entregaron mi carro y muy rapido.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Muy profesionales y amables

My Experience - 5.0/5.0 -

Very professional and friendly business. Highly recommend them to anyone looking to get their vehicle repaired.