Gerber Collision & Glass - Sacramento/Sproule Ave.
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Sacramento / Sproule Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (451)
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- Newest
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service during the process
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely the best service I have ever had from an auto shop
Customer Service - 5.0/5.0 -
They kept me up date on all repairs and were empathetic & efficient
Returned Clean
My Experience - 5.0/5.0 -
The communication was excellent. I was kept in the loop from the begin until the day I picked up my car. The repair was done quickly and the car looked brand new again. I’m very happy with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks and functions great
Customer Service - 5.0/5.0 -
Gerber was awesome throughout whole process of getting my car fixed. Luis was professional, communicative and on point.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick, kind, and sent me updates over text that were really helpful!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication from Luis even when it wasn’t great news about timing, ordered parts, etc. Instead of a text I received a phone call update on timing and completion. I really appreciated that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend and be a repeat customer. Thank you so much for everything.
Repair Quality - 5.0/5.0 -
Service was wonderful and work completed was top notch
Customer Service - 5.0/5.0 -
Luis was spectacular. Very informative and communicative. Much appreciated.
My Experience - 5.0/5.0 -
Excellent repair work. Everyone at Gerber Collision provided great customer service. Starting with the first service phone call, providing me a timely the through estimate, and returning my car to me with spot on work. Thanks Gerber. I hope I don’t see you again but you’ve given t my word of mouth referal for anyone in Sacramento.
My Experience - 5.0/5.0 -
Luis and Shawna made the entire process so smooth and easy. They should be commended for their excellent customer service skills! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to thank the team, they did an amazing job. Also, I like how they kept me updated every step of the way as far as price, parts, process and timing and I liked that they handled my rental car return. It was just icing on the cake. I’d totally recommend them.
Likely to Recommend - 2.5/5.0 -
If it’s just a paint job then I’d recommend but not for any major work.
Repair Quality - 2.5/5.0 -
I believe that only the most surfaced damages were repaired and the damages immediately under and corresponding that same area, were left unaddressed and unprepared.
Customer Service - 3.0/5.0 -
I gave it a 6 because at best the paint looks unremarkable, but there was some damage and/or repairs that weren’t addressed. For example, the hood was not straightened, I assume that the repair for the airbag light affected the steering causing difficulties with the steering and the wheel where the repair was performed has an issue that’s degrading the drivability of my jeep. Also, it appeared that the engine oil was drained because there was none in the car. Overall, it looks good but the drive doesn’t feel as safe or reliable as before.
My Experience - 5.0/5.0 -
Luis was professional and nice. Front desk staff was also courteous and friendly. Happy with the repairs :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Thank Luis for that
Repair Quality - 5.0/5.0 -
But Allstate sucks but you guys were still right there to help out and an extra Thanks to Luis for just being a great help and problem solver