Gerber Collision & Glass - Scotia

My Experience - 5.0/5.0 -

Team were very patient in helping me deal with a difficult warranty company then the work ordered was great. Matt was always available for questions

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great communication, always pleasant on the phone and in person, repaired the car quickly. Will recommend this place to others!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Timely and professional service, ongoing communication, and repairs well done… just like nee

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

Everything was great with my car until 20 minutes of driving away from Gerber collision, I noticed my tire lights came back on, So I am not sure if my sensors were put back into the tires. I also noticed that the headlights are different as well because they’re much lower than the ones I came there with and it is not bright enough at all. I barely can see in the night the headlights aims to the floor instead of directly ahead of me. I can not even see the licenses plate in front of my car in the night because of the headlights is so low and not centered properly. I’ve noticed my trunk been leaking when it do rain all of a sudden. Far as the actual work done the driving part sounds like it is back to normal which is safe and better.

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

i absolutely loved all the text messages updating me one every step !!! will use them again and share my experiences with my clients !

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I love that they kept me informed every step of the way. Will definitely recommend to my friends and family

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

They were absolutely wonderful. It was just amazing how I was treated. It was fantastic ultimately easily. The best car service I’ve ever had easily for me a 20 out of 10 it was unbelievable.

My Experience - 5.0/5.0 -

Very pleasant to me.

Likely to Recommend - 5.0/5.0 -

Service is great

Repair Quality - 5.0/5.0 -

Service is very good perfect job

Customer Service - 5.0/5.0 -

Did a perfect job looks good great job

My Experience - 5.0/5.0 -

The whole process with Gerber was so easy. I was able to get my rental right there. I loved the daily texts telling me the repair process. And I really love that they finished up a day early! The new door looks great.

My Experience - 5.0/5.0 -

It was fine

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was great!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

100%

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Staff was great to work with. Answered all my questions and concerns. My wife has the car this evening and I'm sure if there's any kind of issue. She'll let me know before the day is out tomorrow.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The people on the Freeman's bridge road Gerber body repair did a great job they communicated well and I'm satisfied customer

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

During a most stressful time, Matt was understanding and very helpful. I was kept informed of the process and treated with respect. The car looks amazing considering what had happened to it. Thank you for customer service you rarely get anymore.