Gerber Collision & Glass - Scotia

My Experience - 5.0/5.0 -

During a most stressful time, Matt was understanding and very helpful. I was kept informed of the process and treated with respect. The car looks amazing considering what had happened to it. Thank you for customer service you rarely get anymore.

My Experience - 5.0/5.0 -

Great service.. everything was handled perfectly!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were awesome!!!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They were very kind and professional, they also finished the work on my truck before the estimated finish time. Very easy to work with and answered any and all questions I had.

Likely to Recommend - 1.0/5.0

Repair Quality - 1.0/5.0 -

There is paint on all of the black trim of the bumper from poor masking. A spot with missing clear coat, and the front accident avoidance is not working

Customer Service - 1.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Would be 10 but took a little longer than estimated. If I knew, I might have gotten a rental car. But excellent job otherwise.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

they were excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Got the truck back ahead of schedule. They kept us up to date on what was happening throughout the time they had it via text or phone calls. Highly recommend them!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work was done about a week ahead of schedule. We were kept up to date through the entire process from initial inspection to delivery at the finish. Everyone from office staff to mechanics/autobody workers ( not sure of titles) were nice and did a great job.

Customer Service - 5.0/5.0 -

See question 1

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car was worked quickly and it looks great!

Customer Service - 5.0/5.0 -

Great Service representative.

My Experience - 5.0/5.0 -

Gerber team is a class act. Friendly guys that do a great job. Always come away satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Good people. Very nice job 👍

Customer Service - 5.0/5.0

Returned Clean

My Experience - 4.5/5.0 -

So far the car looks and functions as before. Repairs were expensive but was covered by insurance.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

It took several weeks and iterations due to conflicts between the shop and insurance company.

My Experience - 0.0/5.0 -

Handed over my Jeep with the interior in an absolute mess. I emailed Gerber headquarters and local store. Waiting on Gerber taking responsibility and making it right!

Likely to Recommend - 0.5/5.0 -

No chance

Repair Quality - 0.5/5.0 -

Lost for words.

Customer Service - 1.0/5.0 -

I never knew when they were telling the truth.

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

I was very satisfied with me service

Customer Service - 5.0/5.0 -

Excellent job on my car

Returned Clean

My Experience - 5.0/5.0 -

I would recommend you to anyone! It looks as though there was never any damage! Thanks for a great job!

Likely to Recommend - 5.0/5.0 -

I would recommend them in a heartbeat.

Repair Quality - 5.0/5.0 -

Phenomenal job.

Customer Service - 5.0/5.0 -

Again, phenomenal. Very nice and very helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was impressed with the service that I received from Gerber. I would recommend them to anyone who needs repairs.

Customer Service - 5.0/5.0 -

Matthew was very attentive when I had questions and then when i picked up my car.

Returned Clean