Gerber Collision & Glass - Scotia

4.7 (1,221reviews)
94%
22 Freemans Bridge Rd,  Scotia,  NY  12302

Gerber Collision & Glass - Scotia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,221)

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My Experience

Everyone was very pleasant and professional. You kept me informed about the progress of the repairs and the car looks good as new

Likely to Recommend

Repair Quality

The experience was very good. Everyone was helpful and professional and I really liked the way you kept in touch as the repairs progressed. The car looks great!

Customer Service

Returned Clean

My Experience

The quality of the work was very good. The communication of why it was taking so long needs improvement.

Likely to Recommend

Repair Quality

Work quality was very good.

Customer Service

The work took much longer than expected which I understand, but the communication about why was poor. I had to call myself to get information. But they did pay for my car rental for the remaining time .

Returned Clean

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My Experience

Everyone at Gerber was very professional and helpful.

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Returned Clean

My Experience

The job was done in a timely manner as promised and it looks good

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Repair Quality

I think the repair was excellent. The estimated time was not too good. I understand there was an unforeseen circumstance that delayed completion by 4 more days, and that cost me additional car rental fees, l appreciated Gerber for renting another car for me as they needed one more day which was unexpected. Despite the issues, the job done was excellent!

Customer Service

Needed them to make attempts to contact me for updates. I always had to call them.

Returned Clean

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My Experience

It was a great experience they took care of everything. They kept me updated the entire time and it was done earlier than expected.

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Repair Quality

Took all the anxiety out of the experience and got everything done quickly

Customer Service

Always pleasant to interact with and helpful

My Experience

Likely to Recommend

Repair Quality

The entire process took months, and I had to cover a rental protection thing for an entire month while they worked on two parts of my car. I wasted $300 because everyone was slow asf lol. I worked on cars for years and it makes zero sense to me whatsoever

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My Experience

They were very helpful great job !

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Repair Quality

Great service

Customer Service

Great service

My Experience

I’ve used Gerber before, and this time was like before, they excel in both customer service and quality of work.

Likely to Recommend

Repair Quality

Excellent work, and exceptional service

Customer Service

Returned Clean