Gerber Collision & Glass - Scotia

4.7 (1,222reviews)
94%
22 Freemans Bridge Rd,  Scotia,  NY  12302

Gerber Collision & Glass - Scotia offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,222)

Likely to Recommend

Repair Quality

Repair was fast, well communicated and they did an amazing job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have had multiple vehicles repaired at Gerber and I would not go to anywhere else. 👍

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was great! Car was done prior to date given. Please thank Erica at the front desk, she was especially very helpful and walked me through the whole process and made the process so much easier than expected!

Likely to Recommend

Repair Quality

The experience was fantastic!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I am really satisfied with the service

My Experience

Initial repair estimate included a completion date of Nov. 7. Based on this we declined a rental. While daily updates were initially appreciated and indicated all was on track for that date, on November 7 there was still a missing part. Completion date was pushed out first 1 week then 2. I understand that delays may happen but you should not indicate that things are on track when you don’t actually have the parts and there is no way the car is going to be completed on time. Work completed appears to be well done but communication needs to improve and not rely primarily on automated messages.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent service provided by gerber collision

My Experience

Thanks for the good work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so courteous very nice. Kept me in the loop constantly and my car looked beautiful when I picked it up brand new thank you all again. I will highly recommend your company.

Likely to Recommend

Repair Quality

Can't even tell it was in an accident! I would recommend this company over and over. Great customer service and communication as well.

Customer Service

Returned Clean

My Experience

Everything from estimate to completion was excellent. We really appreciated the text updates! Thank you.

Likely to Recommend

Repair Quality

Great communication

Customer Service

My Experience

Our repair exceeded all expectations. Every communication was courteous, pleasant, and accurate; repair was done timely and the car looked fantastic. The surprise carwash and interior cleaning was the cherry on top

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very courteous customer care

Customer Service

My Experience

I was extremely happy with the repair and pleasantly surprised that my car was washed and cleaned and spotless upon pickup. Thank you!!!

Likely to Recommend

Repair Quality

The car looked like new? Great job!

Customer Service

Returned Clean

My Experience

I really want to appreciate all the staff and repair team who took their time to work on my car and made it brand new like nothing ever happened to it. Thank you for all the updates about the repair of my car while undergoing repair. Also the timely delivery of my car was not expected but you all made it happen. Thank you

My Experience

Excellent & FAST!! Wasn’t expecting my car til 10/30. Picked it up today 10/24 an it looks great! Thank you, great job.

Likely to Recommend

Repair Quality

Work on fixing my door from a “hit & run” looks beautiful. Also was fixed in record time!, thanks to the workers and the front desk…excellent.

Customer Service

Work on fixing my door from a “hit & run” looks beautiful. Also was fixed in record time!, thanks to the workers and the front desk…excellent.

Returned Clean