Gerber Collision & Glass - Scottsdale/San Victor

4.9 (3,402reviews)
98%
8910 E San Victor Dr,  Scottsdale,  AZ  85258

In operation 85 years.

Gerber Collision & Glass - Scottsdale/Victor Dr offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,402)

Likely to Recommend

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Returned Clean

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Returned Clean

My Experience

Gerber finished my job in half the time they said it would take it looks great. Their customer service was good. I’m very pleased would recommend them highly.

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Repair Quality

Customer Service

My Experience

I was pleased with the workmanship performed. I also appreciated the status provided by the text messages I received.

Likely to Recommend

Dustin was very friendly and kept me up to date. I would recommend others to Gerber Collision & Glass

Repair Quality

Workmanship was very good. I like the text messages that kept me informed on the progress of the vehicle progress.

Customer Service

Returned Clean

Likely to Recommend

Reliable service

Repair Quality

Customer Service

Dustin did a fantastic job communicating with me on this repair

Returned Clean

Likely to Recommend

Repair Quality

Dustin is extremely good at his job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

3rd or 4th car (maybe more) repaired over the years at your location(s). Always excellent communication & updates. Most important - the workmanship is the best.

Customer Service

Returned Clean

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Customer Service

My Experience

Excellent service!

Likely to Recommend

Repair Quality

Great quality

Customer Service

Wonderful service would definitely use this company again. Dustin is awesome! communication was great.

Likely to Recommend

Repair Quality

Great work, very customer focused , on-time delivery’

Customer Service

Returned Clean

My Experience

DearJustin], I am writing to express my immense gratitude for the excellent service provided by your team. Some businesses do a service and the customer leaves, but your team went above and beyond to make me truly happy. Thank you for your hard work and generosity!"

My Experience

Friendly, did a wonderful repair , pricing was fair, been there twice and very satisfied. If I need another repair I definitely go there.

My Experience

Likely to Recommend

No reason not to recommend your shop.

Repair Quality

Excellent work (I do not give 10’s)

Customer Service

Very efficient and straightforward.

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I dropped off my car on 5/192.5 weeks before I needed it to be completed for an event on 6/4, and was assured that it wouldn't be an issue and it would be completed by 6/3. on 6/5 I received a phone call that it would not be completed due to a health issue of the painter. I paid my invoice for what was said to be completed for paint and some misc work. I was able to find another source to complete the work in 24 hours, only to find out that the prep work wasn't actually completed that I paid for. I had to spend an additional $1,000 in transport, prep work and completion over the original estimate with no offer of compensation. Since I received this call at 3PM on 6/3, I had to do a scramble to secure another resource and spend the next 4 hours of that evening running all over the PHX area in frantic transit and problem solving. This was for a car event where I was to be there on 6/5 in williams, az. I wasn't able to cancel my hotel which cost another $250 in cancelation fees and I lost my reservation. That caused me to stay 40 miles away incurring additional costs of fuel and a higher hotel rate being last minute. So, all and all, I would love for this to be rectified in some way. I'm not asking for my invoice to be refunded, but a few hundred dollars goes a long way.

Customer Service

Returned Clean

My Experience

The employees were very professional and friendly

Likely to Recommend

Repair Quality

They were very efficient

Customer Service

Excellent

Likely to Recommend

They did a great job and nice to deal with

Repair Quality

Looks very nice ! I will be back for the Lexus left rear door guard. Otherwise it looks and runs well.

Customer Service

Pick up dates were changed .

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Returned Clean

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My Experience

I am very happy with the body work that was done on my car. Your body shop made it look as if nothing ever happened to it. Staff were excellent and Dustin was great! I will recommend this body shop. For sure. Thank you Don also. Leticia Hughes

Likely to Recommend

Yes, I would recommend this body shop highly.

Repair Quality

Your company did a beautiful job on my car. The only thing your company has to do is put a film over the area that is needed. I would recommend your company highly for the beautiful job that was done. Thank you again.

Customer Service

Returned Clean