Gerber Collision & Glass - Sennett

4.7 (1,499reviews)
92%
328 Grant Ave,  Sennett,  NY  13021

Gerber Collision & Glass - Sennett offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,499)

Likely to Recommend

Repair Quality

I have had my car in twice for two different accident. They have been awesome both times.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Evan was very professional and kept me informed step by step.

Likely to Recommend

Repair Quality

Evan kept me informed throughout the process.

Customer Service

My Experience

I’m absolutely thrilled with the repair! Thank you so much for your amazing work!

Likely to Recommend

hundred percent 100% recommend

Repair Quality

I really appreciate it all the team and the work they done in my car. Thank you.

Customer Service

The team is so kind and they are very professional. I am happy with the customer service very happy I would like to say to all team. Thank you.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kind Attentive and took pride in their work

My Experience

From the manager to the mechanics to the receptionist were all friendly polite and excellent at their jobs. I will be sure and recommend them. My car looks awesome!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ve used Gerber services many times. This specific repar service is mediocre at best. Headlight assembly does not even sit properly. See photos.

Repair Quality

Poor repair quality

Customer Service

Hood repair is not satisfactory at all large gaps and unpainted surface about headlight assembly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Evan and Kimberly were very polite and professional!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I said when I dropped off the vehicle that I didn't have a cell phone, but apparently they sent me text updates throughout the process, which obviously I didn't get. They were always helpful when I contacted them.

My Experience

Staff very good on explaining the process and very good at answering questions. Very professional and would recommend to others.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The process was painless. I was kept in the loop during the process. The manager was very helpful throughout the entire process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Evan was great and so helpful!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service was amazing

Customer Service

Service was amazing

Returned Clean

Likely to Recommend

Repair Quality

Length of time for repair was a concern. On the other hand, I would not want you to rush the job.

Customer Service

Returned Clean

My Experience

Job well done, always keep me updated very professional, I love the way my vehicle looks brand new. Thanks for your hard work.

Likely to Recommend

Repair Quality

Thank you for doing a great job, keeping me updated and doing the job in a timely manner.

Customer Service

Returned Clean

My Experience

Had no updates from shop unless I called and then they still told me it was done and was not. Total disaster of communication and job completion. Had scheduled date for repair and was not done! Had lost parts and have to go back to have job completed, such an inconvenience for me to have to come back. Absolutely worst service have ever had!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean