Gerber Collision & Glass - Sennett

4.7 (1,501reviews)
92%
328 Grant Ave,  Sennett,  NY  13021

Gerber Collision & Glass - Sennett offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,501)

My Experience

Everyone was very polite, and always kept me updated on my vechile.

Likely to Recommend

Repair Quality

Awesome repairs. Looks like a brand new car

Customer Service

They did a wonderful job on my car, and very polite employee’s

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff were pleasant and understanding as well as ready and willing to assist through every step of the process

My Experience

We were very pleased. They kept us informed as to when our vehicle would be ready.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gerber Collision did a great job keeping me updated on the repair and also did a great job on the repair.

Customer Service

My Experience

Great work looks great kept me in the loop the whole time easy to deal with great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They left a piece off the outside....it was laying on the dash, the mirror does not work properly like the broken one that I put back together so I could drive it. There is so much stress on the mirror glass it looks like a fun house mirror.....the whole mirror needs replacing, not just the outside case.

My Experience

Amazing customer service and quality work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Good group of folks - dave, theresa, chris

Customer Service

My Experience

Very happy with the whole experience. If I need body work done, I will come here again. Simple and easy.

Likely to Recommend

Smooth and hassle free

Repair Quality

No hassle

Customer Service

Professional service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Myself and my family are telling every person we know to never bring their vehicle there for repairs.

Repair Quality

I am extremely dissatisfied with my experience. Not only was I lied to being told it would be 2-4 days for repairs. My car then sat untouched (with snow) on it for 2 of those days. Dave at the frost desk then lied to me again and said it would be a week, I then paid a rental only to find out that he lied once again and it would be 11 more days. More than 2 weeks later I returned to get my car which was not fixed to my satisfaction. I then left my car another day and got it the next day for good. The work is still not acceptable and is certainly not back to

Customer Service

I was lied to at least 3 times about the progress of my car and when it would be ready. Dave at the front desk was extremely rude. They also refused to let me see the removed parts even when requested multiple times.

Returned Clean

My Experience

The group of people helping to get my car fixed were very helpful, understanding and very professional. I was made to feel very comfortable and trusting in the process. I was surprised how the gentleman that was doing the work explained everything as he walked my around my vehicle. Truly just a wonderful bunch of people and great place to go, from now on the only i will go, to get a vehicle fixed. Thank u very much for everyone involved.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank you so much great work...and customer service was amazing1

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Customer Service

Returned Clean