Gerber Collision & Glass - Smyrna

4.9 (3,151reviews)
97%
2569 Highwood Blvd,  Smyrna,  TN  37167

In operation 85 years, 9 years at this location.

Gerber Collision & Glass - Smyrna offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,151)

My Experience

Thank you all for the support and hospitality. Im truly happy about how they took care of my truck.

Likely to Recommend

Great service

Repair Quality

Great service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciate the honest response to my questions and the update along the way.

Likely to Recommend

Repair Quality

They were honest and informative. My car was finished in a timely fashion and I appreciated they updates.

Customer Service

Good communication.

Likely to Recommend

Repair Quality

They're worked on my truck for 2 different circumstances, and did a fantastic job. Scotty went out of his way, over and beyond, to help me this last time. Everyone is friendly and social. Great place to be for an unfortunate reason..

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You're the best. Others have said so too. Very professional and helpful.

Likely to Recommend

Repair Quality

I am so proud of the job you all did. Thank you

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Elizabeth provided great customer service & fixed my problem each time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Gerber team did a great job on repairing my vehicle and Elizabeth did a wonderful job keeping me updated with the process, I got my car back sooner than expected thank you Gerber team.

Likely to Recommend

Repair Quality

Customer Service

Gerber collision did a great job on my car repair

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Repair Quality

Customer Service

My Experience

Very much so!! Awesome job!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Truly appreciate, not only the great work on my car, but especially the customer service. Elizabeth kept us up to date on progress and very easy to work with.

Customer Service

Elizabeth was very accommodating, kept us up to date on the progress and very easy to work with.

Returned Clean

Likely to Recommend

Yes, very likely.

Repair Quality

Gerber Collision did a wonderful job repairing my car. It was finished earlier than I was told.

Customer Service

Everyone was very patient and helpful.

Likely to Recommend

Repair Quality

Was kept informed on the status of the repair. The finished product was like a new vehicle. I am very pleased with the workmanship and the timely repair.

Customer Service

Likely to Recommend

Repair Quality

I’m still waiting on a part to my wheel and also I’m a little upset that I have to pay to have my wheel colored like it was bed the incident. I think the repair shop should have had that done and not me paying out of pocket and also my deductible.

Customer Service

It was hard getting in touch with my adjuster most of the time. Like now she’s supposed to be getting back to me about me wheel it’s been a week I’ve reached out twice and heard nothing. Not that I’ve paid my deductible there is no customer service.

Likely to Recommend

Repair Quality

I am already very satisfied with the work you have done. Thank you very much, and blessings.

Customer Service

Likely to Recommend

Definitely not recommend

Repair Quality

Car was not properly reassembled. Parts were not secured to vehicle. Had to leave it with them for a couple of days to order new parts. One part was still not secured properly and they would not fix. Manager said the vehicle was not properly assembled from factory. Felt disrespected. I would NEVER use or recommend them. Very dissatisfied!!!

Customer Service

Not satisfied